The Role of Resources Manager on the Business - Essay Example

The internal environment should be coordinated and work in synergy to scale the heights of success in the business (Hair, Anderson, Tatham and Black, 2010, 34). The marketing team needs to perform an awareness campaign to sensitize people of the business's existence. This initiative will draw many customers into the business. Market research is also a crucial part of succeeding in this business. This research will provide new insight into the business hence improvement in the day spa service delivery.

The other role of the resource manager is to strive to attain maximum sales volume and continuous increase in the cash flow. Indeed, the revenue from the day spa business must surpass the costs incurred in the delivery of the services. This will ensure that the business runs at a profit rather than on losses. Hofstede (2012, 45) asserts that the financial component is the other component in the balanced scorecard. The financing methods for the business include debt financing and equity financing. Feasible business proposals like Thai day spa can guarantee loan funds from lending institutions. Debt financing is the best source of financing a business given that the debt interest is tax-deductible. In this regard, the debt reduces taxable income hence the entrepreneur earns tax savings. Furthermore, debt financing is cheap compared to equity financing. According to Lengnick-Hall (2013, 67), equity financing is also a good source because there is no debt interest charged to be guaranteed of the funds. However, the financiers of this financing must be privy to the insider information of the Thai day spa business. This is an important component of the business balanced scorecard. This is because a business cannot be run without customers, who are the source of revenue for the business. The retaining of the customers is essential in the going concern of Thai day spa business. According to Laurent (2012, 31), the resource manager should ensure customer satisfaction and total quality management measures are taken into consideration. The continuous improvement principle should also be applied to maintain and attract more customers. This will increase the customer base hence more revenue and a good business reputation. Customer service requires an accomplished person given that the customers vary in need, temperance, and preference yet all of them contribute to the business returns.

Human resource entails the recruitment, organizing, leading, and direction of employees within an organization. This arm of an organization is responsible for controlling the working environment of the employees.