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Case Study in Systems and Operations Management (my client reference: y) - Essay Example

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Presented by (Your name) (Your school) Course Date: Executive summary This is a business report for Atokowatm Advantage Company that deals with office supplies and stationery. The report analyzes how the organization run its operations and systems using various business models like, input-process-output, the 4Vs typology, business processing mapping, decision making hierarchy, systems levels and pareto analysis…
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Case Study in Systems and Operations Management (my client reference: y)
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Download file to see previous pages Table of contents Introduction……………………………………………………………………….. 3 Analysis of Current Systems and Operations........................................................... 3 Input process output models…………………………………………….…………..3 4vs typology……………………………………………………………………….. 4 Business process mapping………………………………………………………… 5 Pareto analysis……………………………………………………………..….…… 6 Decision making hierarchy………………………………………………….…….. 7 System levels……………………………………………………………………… 7 Soft system methodology…………………………………………………………. 8 Rich picture analysis………………………………………………………………. 8 Root definition……………………………………………………………………... 9 Catwoe analysis……………………………………………………………………. ...
The analysis is conducted from a case study designed by Dr Helen Benton. The structure of this report is a business structure as the intended readers are business people. (Scholes,1990) Analysis of Current Systems and Operations Atokowatm has adopted the use of technology in their daily activities since Jonathan took over as the managing director. The use of ASIS (Atokowa stock information system) has made operations in the company more easily. Atokowa also enjoys the use of other systems in their operations like the Warehouse management System (WMS) that is used in the warehouse. To help us understand the systems used in Atokowa in a more elaborate manner we will analyze the systems using different platforms as follows. (Heizer, 2001) Input process output models The input process output model, illustrates the tree stages involved in information handling. The ASIS can be compared to input-process-output model. The ASIS helps to monitor the level of the stock in all the Atokowa outlets in Australia. In the input stage, the system collects data through scanning of the product at every sale at the shop. Payment of the product is also taken. This forms as the input in the system. The data is then processed in the ASIS Ms access database. At the end of the day, the system is able to give re-order report thus enabling the manager to determine the products that require re-ordering. The report is the output of the system. The ASIS was updated so that the unit cost of each product is input into the system. The GST is also added and this is processed to give the actual cost of the product therefore, enabling the managers to set their own retail ...Download file to see next pagesRead More
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