Free

System Models: The ISO-9000 Quality System Standard - Essay Example

Comments (0) Cite this document
Summary
ISO 9004:2000 is one of the ISO 9000 families and is a guidance document referred to as “Quality management systems- Guidelines for performance improvement” provides guidance to organization and includes the necessary information concerning managing for the performance…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.9% of users find it useful
System Models: The ISO-9000 Quality System Standard
Read TextPreview

Extract of sample "System Models: The ISO-9000 Quality System Standard"

ISO 9004: 2000 Quality System Standard ISO 9004:2000 is one of the ISO 9000 families and is a guidance document referred to as“Quality management systems- Guidelines for performance improvement” provides guidance to organization and includes the necessary information concerning managing for the performance improvement of an organization. ISO 9004: 2000 focuses on guiding an organization on the wider range of goals and objectives of a quality management system with specific reference to continual improvement and performance efficacy. ISO 9004: 2000 provides guidance for organizations whose top management wants to move beyond the requirements of a quality management system based on ISO 9001 and pursue continual improvement of performance (ASQ, 12).
This document emphasizes on the importance of quality management approach to achieving of sustained success for all organizations whether complex or demanding. The document outlines the importance of the top management to meet the needs and expectations of the customers and other stakeholders in the long run through a balanced way. This can be achieved in an organization through effective and efficient management of organization, creating awareness of the organization’s environmental awareness, and learning and through application of innovations and improvement strategies.
The most important aspect of ISO 9004: 2000 and in fact what differentiates it from ISO 9001 standard is that it provides guidance on a wider focus on quality management that focuses mainly on the needs and expectations of the customers and other interested parties. Since the standard focuses on sustained excellence, it promotes self assessment as a vital tool for review of the organizations maturity level. The focus on self assessment should critically review an organization’s management system, leadership, processes, strategy and resources with the main aim of identifying weaknesses, strengths, opportunities and threats and recommend innovations and improvements. In this respect, ISO 9004: 2000 standards provides a comprehensive guidance with regard to systematic and continual improvement necessary for sustained success of an organization.
ISO 9004: 2000 standard while drawing from ISO 9001 outlines eight principles upon which an organization’s quality management system should be based to achieve sustained success. The document provides that these principles outline the concepts that are the foundation of an effective quality management system. The eight principles includes: “customer focus, leadership, involvement of the people, process approach, system approach to management, continual improvement, factual approach to decision making and mutual beneficial supplier relationships” (ASQ, 4-5). The application of these principles according to guidance provided in this document ensures that an organization develops a quality management system that ensures efficient and effective use of resources, decision are made based on facts and evidence, and focus on customer ensures their needs and expectations are met.
The ISO 9004: 2000 standards provide specific guidelines to ensure organization sustained success is achieved. This standard provides that in order to achieve sustained success in an ever changing environment of an organization, such organization’s top management should plan, monitor identify and engage all the interested parties and how they affect the organization. The top management should also establish and maintain a mutual beneficial relationship while making use of a wide variety of strategies such as mediation and negotiations to meet the needs and expectations of the interested parties. The top management should also identify both long term and short term threats, risks and threats and go ahead to anticipate resources use in the future. The standard also provides guidance on the establishment of processes and regular assessment of compliance with respect to the current plans thus would be able to take the necessary corrective and preventive actions to ensure sustained success.
Works Cited
American Society for Quality (ASQ), American National Standard: Quality Management Systems- Fundamentals and Vocabulary, Wisconsin: Quality Press, 2000. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“System Models: The ISO-9000 Quality System Standard Essay”, n.d.)
System Models: The ISO-9000 Quality System Standard Essay. Retrieved from https://studentshare.org/systems-science/1663584-system-models-the-iso-9000-quality-system-standard
(System Models: The ISO-9000 Quality System Standard Essay)
System Models: The ISO-9000 Quality System Standard Essay. https://studentshare.org/systems-science/1663584-system-models-the-iso-9000-quality-system-standard.
“System Models: The ISO-9000 Quality System Standard Essay”, n.d. https://studentshare.org/systems-science/1663584-system-models-the-iso-9000-quality-system-standard.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF System Models: The ISO-9000 Quality System Standard

ISO 9000

...?Running Head: ISO 9000 Insert His/her ISO 9000 is a collection of different standards that sets out guidelines for good quality management systems. It reflects the global standards of quality management that are accepted on a worldwide level. The ISO standards are basically used to set up an effective quality management system. (ISO 9000- Essentials) They are employed to fulfill customer’s expectation by enhancing the quality of a product and by satisfying the demands of a customer in an appropriate way. Moreover they also aim that an organization should move fluently towards achieving its objectives through efficient management. ISO standards are very beneficent for organizations. As they set out quality goals and objectives... as they...
1 Pages(250 words)Coursework

Quality Management System - Question

...?Quality Management System – Question Table of Contents Problem 3 Problem 2 5 Problem 3 7 Problem 4 9 Reference 12 Problem The Financial information for Firm A and Firm B are as follows: Firm A Firm B [The values are in Dollars (all numbers in 000s)] Labor 30,000 16,000 Plant & Equipment 200,000 150,000 Energy 17,500 20,500 Materials 200,000 180,000 Sales 1,200,000 900,000 a) The partial and total productivity of Firm A and Firm B are computed below: Partial Labor Productivity of Firm A = Sales/Labor = 1200000/30000 = 40 Partial Labor Productivity of Firm B = Sales/Labor = 900000/16000 = 56.25 Partial Plant & Equipment Productivity of Firm A = Sales/Plant & Equipment = 1200000/200000 = 6 Partial Plant &...
3 Pages(750 words)Essay

Environmental Management and Quality System

...implementing, achieving, reviewing and maintaining the environmental policies. In addition, it is a formal approach to managing the aspects of an organization’s activities, products, and services that have or could have an impact on the environment (Sheldon & Yoxon, 2002). According to Muchemu (2008), a quality management system is the organization’s structures, processes, procedures, and resources needed to implement quality management. The international and national standards are used to form the foundation for effective quality management systems (Schlickman, 2003). Hallmark is the largest greeting card company in the world owned by a...
8 Pages(2000 words)Essay

Information System Management & Quality

...Quality is a key component of any successful software project. In an attempt to ensure success in implementing the EPR system, CfH had to make sure the system met all quality requirements. To do this, the department should have the use of software quality models to assess the extent to which the resultant system met desired quality standards. Some of these models include Boehm’s, McCall’s, and the ISO 9126 quality models. Whereas one model would be sufficient, it would have been good to use two or three...
13 Pages(3250 words)Essay

The ISO-9000 Quality System Standard

...The ISO-9000 Quality System Standard This reading by American Society for Quality (ASQ) defines the ISO (the International Organization for Standardization) as a global federation of national standards bodies and confirms that the ISO technical and the International Electro technical Commission (IEC) reserves the right to draft International Standards (“ASQ” 75). The reading asserts that ISO is not prone to any patent rights. The second edition of ISO 9004 is an advancement of ISO 9004-1:1994 and relies...
3 Pages(750 words)Essay

Data and Information System Models

...? Data and Information System Model Information management plays a vital role in the revolution of clinicalmethods and operations. Strong information management goes a long way in the process of adopting and implementing clinical transformation. Quinn, in his article ‘The role of Information management in clinical transformation’, highlights some of the key performance goals essential for a triumphant implementation of clinical transformation. In addition, he underscores on the various requirements and constrains that must be put in to consideration in the selection process of a healthcare system. Quinn draws attention to several requirements that must be put into consideration in the...
3 Pages(750 words)Assignment

ISO 9000

...." (Quality-Rite Software). ISO 9000 helps beneficiaries to develop a quality system specified by one of the following standards: ISO 9001, ISO 9002, and ISO 9003. ISO 9002 and ISO 9003 have become obsolete. ISO 9000 is the one in vogue. ISO 9001, ISO 9002, and ISO 9003. ISO 9002 and ISO 9003 have become obsolete, and ISO 9000 is the one in vogue. (B) THE IMPORTANCE OF ISO...
3 Pages(750 words)Essay

Development of a Quality Management System and implementation of a Quality Management Plan in your organisation, according to the ISO 9000-2000+ Quality Management Standard series

..., sales growth, sales margin and market share. Newslow (2001) affirms that ISO 9000 helps in achieving competitive advantage in the progressive market through enabling the company to produce high quality and standardized products. There are such guidelines present in the ISO 9000: 2000 that can provide us with a comprehensive model for the purpose of quality management which can enable us in making our company competitive. There are various advantages of the implementation of a quality management system in a company. Some of those advantages include increased level of...
10 Pages(2500 words)Essay

Environmental management and quality system

...Environmental Management and Quality System: Slingsby Environmental Management and Quality System: Slingsby Slingsby is a Baildon based industrial and commercial equipment supplier. The company has won international acclaim for its efforts in the area of environmental protection. This is evident from the number of awards and recognitions the company has got in this area. To illustrate, it has won the Business in the Community’s Yorkshire and Humber Long Term Environmental Improvement Award. Earlier the company had won the Carbon Reduction Award of BITC too (Express Press Release Forum). Its environmental protection measures have been awarded by the Better Business Environment Forum in Bradford recently. Some such efforts towards... ,...
2 Pages(500 words)Essay

ISO 9000

...The ISO 9000 Standards Evolution of standards The ISO 9000 standard that deals with quality management systems evolved from one phase to another through revisions by a technical committee and advisory group with the help from professionals implementing the standard. The evolution was to make the standard better (Levett 3). The 1987 version had three models for quality assurance of the final product and suited the manufacturing sector. It emphasized on conforming to procedures rather than the management process. The 1994...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic System Models: The ISO-9000 Quality System Standard for FREE!

Contact Us