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Operations & Logistics Management - Essay Example

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A number of companies, which have received a refusal in certification, have been not able to receive it due to the improper documentation of their activity. The is an opinion through some companies that if the employees do know, what exactly they are to do, there is no sense to make extra documents, and all the more so to work out time-consuming and complicated systems of documentation support in actual state and combined with following of all changes…
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Download file to see previous pages Despite the fact that ISO standards are developed with the government support, certification on ISO 9000 is a completely voluntary matter. Pressure, constraining enterprise to carry out a certification, occur by users, but not legislative organs. Almost the most important fact, which is concerned this standard, is the fact that many companies, especially in Europe, require registration on ISO 9000 from their suppliers of goods and services. To cut the long story short we should say if there is no registration on ISO 9000 there is no concluded contract.
In the USA, for example, NASA and Ministry of Defense now require certification on ISO 9000 from its suppliers. Let us consider the example of corporation DuPont, which is an example of enterprise, which corresponds to ISO. The activity of corporation is connected with world sales to the production of chemical industry. DuPont is one of the biggest chemical companies in the world. It was established in 1802 as manufacture for the production of powder. Nowadays DuPont produces a wide range of chemical products and conducts great innovational researches in this area. The company is an inventor of variety unique polymeric and other materials, such as neoprene, nylon, teflon, kevlar and other. The company was also developer and basic producer of the freon, utilized in the production of refrigerator devices. According to version of Fortune 500, the company occupies 66th place among the largest corporations of the USA. At present time DuPont is a multinational corporation that has 18 major businesses, operations in 70 countries and more than 60,000 employees. The gain of company in 2005 composed $26,6 billion.
After the DuPont's certification in accordance with the requirements of the standards ISO 9000 it has began the stage of its implementation. Standards' implementation have not been so easy, since in comparison with the previous version (1994) serious changes underwent these standards, they now requires the reconsideration of approaches of management of quality and mastery of the new requirements, which are based on TQM philosophy and principles of the quality rewards models. Together with the unconditional progressiveness of the standards ISO 9000, especially new version, there is a potential danger of standards formal implementation. In the process of ISO standards implementation in DuPont there have appeared a range of complex problems, caused by the need of the systematic guarantee of realization of positions and requirements of these renovated standards, training of specialists and experts, and also by the lack of preparation of many certification organs for the work regarding correspondence of the systems of quality to new requirements.
The main task, which have stood before the management of company was to avoid formal implementation into of ISO 9000 standards, since formal approach to this matter can bring only loss of time and expenses, and disappointment in standards themselves. Actually, under specific conditions ISO 9000 standards can not only prove to be ...Download file to see next pagesRead More
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