Managing Quality within the Vale of Glamorgan Council - Essay Example

vices, including Housing, Community safety, Community care and health, Economic, development, Leisure and tourism, Planning and transportation, Building Control, Waste management and cleansing, Parks and grounds maintenance, Environmental Health, Trading standards, Emergency planning, Lifelong learning and development, Libraries etc., the Vale of Glamorgan Council has been successfully functioning from past many years. Vale of Glamorgan Council, has proved itself, by providing good services, and has been able to maintain its rapport with good Operational Management Strategies.

The Quality of services provided by the Council has been highly appreciable, which has been achieved by its logical thinking and efficient management The Council has 47 elected members, each of whom represents an electoral division, or ward, and is led by a Leader and Cabinet, a body of 10 Councillors that makes key decisions about policy and budget. Its services are led by a Corporate Management Team, made up of the Chief Executive and five directors.  These directors each head one of the Councils five Directorates.

There is a Leader and Cabinet, a body of 10 Councillors that makes key decisions about policy and budget. However, since May 2008 the council has been controlled by a Conservative Cabinet. Understand how quality can be achieved and maintained in its operations and services. Quality is the first and perhaps the foremost attribute of the five ingredients of performance objectives prescribed by Slack N. Quality. Vale of Glamorgan Council has two different faces. One is the quality of the final offerings of the council that is the services, which are provided to the public.

The other is the quality of the operational activities that the staffs of the council goes through in order to provide any particular service. Both these qualities are interconnected so that one has almost a complete effect on the other. This is the reason for taking quality as the attribute for