Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Assertive Communication - Essay Example

Comments (0) Cite this document
Assertive communication entails expressing one’s point of view in a manner that is direct and clear while exuding respect. The communication is diplomatic and effective style because it is founded on mutual respect (Blokdijk, 2015)…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.2% of users find it useful
Assertive Communication
Read TextPreview

Extract of sample "Assertive Communication"

Assertive Communication How should communicate assertively with Assertive communication entails expressingone’s point of view in a manner that is direct and clear while exuding respect. The communication is diplomatic and effective style because it is founded on mutual respect (Blokdijk, 2015). For freshman students at Bellevue College, assertive communication with their instructors is important because their needs will better cater for, and it will help of constructive relationships, minimization of conflicts. Students are always taught to concede to their instructors, but through assertive communication, they can avoid resentment, frustration, avoidance, and anxiety.
There are three important elements of assertive communication. The first element is validation or empathy. It means that one is trying to say something that reflects an understanding of the other person’s feelings. The second element is a statement of the problem. This describes a person’s dissatisfaction with the current situation and it reveals why something needs to change. Lastly, it contains a statement of what a person wants. Assertive communication is a specific request for a change in the other person’s attitude, approach, or behavior (Blokdijk, 2015).
Students can follow a set of steps in learning how to communicate assertively. First, students must learn the appropriate use of body language. To achieve this, one must stand or sit straight, face the other person, maintain eye contact, avoid the use of dismissive gestures, and maintain a calm and serious facial expression. Additionally, they should keep their voices soft and calm even when angry. Using expressive body language that generates openness and warmth enhance assertive communication. These include smiles, circular arm movements, and open alms.
Secondly, the student must learn to use “I” statements in the process of communicating with their instructors. In most cases, people use the word “you,” but this tops them for taking control of the listener. “You” expresses indecisiveness and removes power over the speaker. Suing ‘I” enables top student concentrate on the problem as it removes the notion, that one is blaming the other person.
Avoiding ambiguity is another way of communicating assertively. Students should learn to explain their ideas, and feelings thoroughly and desist from using obscure response (Blokdijk, 2015). Making clear and direct responses is one way of avoiding ambiguity. Failure to d this amounts to inviting the other person to say “no.”
Students should also learn to express ownership of their opinions, thoughts, and feelings. In assertive communication, it is important to know and believe that one is responsible for his/herself. No one is responsible for the behavior of personality of the other person. This strategy is closely related to using “I” statement, and accusing or blaming others will be avoided. An example of a statement that expresses ownership is, “I believe the best way of doing something is….”
Another strategy of communicating assertively is using facts and avoiding judgments. Doing this creates a collaborative environment that facilitates effective communication and an understanding of student needs.
Lastly, communicating assertively entails the use of appropriate language. College students tend to talk rudely or swear when they are not impressed or satisfied with their instructors, but these techniques show irresponsibility and rudimentary behavior. Understanding propriety is effective in communicating grievances or dissatisfaction (Blokdijk, 2015). This can be achieved by keeping the tones of one’s voice moderate at al times. With these techniques, students can cultivate rewarding and constructive relationships with their instructors that ensure the fulfillment of their learning needs.
Blokdijk, G. (2015). Communication Skills - Simple Steps to Win, Insights and Opportunities for Maxing. Los Angeles: Emereo Publishing. Read More
Cite this document
  • APA
  • MLA
(“Assertive Communication Essay Example | Topics and Well Written Essays - 500 words”, n.d.)
Retrieved from
(Assertive Communication Essay Example | Topics and Well Written Essays - 500 Words)
“Assertive Communication Essay Example | Topics and Well Written Essays - 500 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Assertive Communication

Being Assertive instead of Being Aggressive at Work

... Being Assertive instead of Being Aggressive at Work ABSTRACT Individuals face difficulties when they enter a profession unprepared for it. This paper aims to highlight some key skills required to be practiced and mastered by individuals, aiming to start a career. Learning to be assertive is very important in career preparation. Assertiveness is a way of communicating what one wants respectfully but firmly. Training in assertiveness can not only help in enhancing work productivity of an employee but can also contribute towards a successful career. Owning a pro active disposition is another key to success in career. Being proactive means attempting to do what one can do: To respond instead of merely reacting to the situation. When going...
7 Pages(1750 words)Essay

Assertive Community Treatment At Medical Center

...Assertive Community Treatment At Medical Center Introduction Background Since the establishment of Assertive Community Treatment (ACT), there have been numerous developments and one of such developments is the establishment of Mental Health Intensive Case Management (MHICM) teams. MHICM teams are as a result of VHA 2000-034 initiated in 2000 and based largely on the Assertive Community Treatment standards and norms (Phillips et al., 2001). According to the directive, the primary identified roles of MHICM teams include: initiative numerous efforts to reduce symptoms associated with psychiatric problems, ensuring there is increase in global assessment of functioning scores, be able to raise the level of patients’ abilities to complete...
8 Pages(2000 words)Essay


...?Communication While theorists and researchers speak of effective communication, one of the most important considerations within these analyses is the context in which the communication occurs. Indeed, one could argue that it is impossible to speak of effective or ineffective communication without consideration of the context. One prominent context where communication occurs is in retail environments. While there are a number of universal best practices for customer service, communication may differ markedly between different retail environments. This essay examines communication in three Philadelphia retail environments: Wal-Mart, Best Buy, and K-Mart. The first organization that was observed was Wal-Mart. This research recognizes...
4 Pages(1000 words)Essay


...? Communication of the Communication In a social situation, do I prefer to talk to others or do I prefer to listen? I prefer to be a listener. I admit, I do not possess the gift of the gab and I lack spontaneity. Some people have the ability to say something interesting instantaneously, but I need time to recollect and answer the question. As such, I like to listen more and talk less and study the responses with the one with whom I converse. In social situations, when a friend needs my specific advice, I will listen to him in detail, instead of giving on-the-spot solutions. The very process of talking and unburdening the pent up feelings may lighten the stress of the person with whom I am engaged in conversing. In a group situation, I...
3 Pages(750 words)Essay

How Social Styles Affect Assertive Behaviors

Personal development takes many forms, from improving personal performance, to changing emotional states in particular situations such as public speaking, interviews and presentations. Even after working for weeks, preparing the presentation to the best of one ’s ability, ignoring the nerves building up he doesn’t get the response he desires for. For one reason or another, his brain has learnt to provide him with the wrong unconscious response when he speaks in public. Instead of appropriate levels of adrenalin and excitement to optimize his performance, he gets a fear response as if he is being attacked by a wild animal. Everything in his body and mind is saying "run away!” But he can't, he has to ignore his 'fi...
4 Pages(1000 words)Research Paper

Assertive Behavior

At the end of the vignettes there is a compiled scenario with a response following it. This scenario is totally fictitious but is carried out to show a thorough comprehension of the material that has been studied.
I have begun paying a lot more attention to my social atmosphere around me and have noticed many different traits in all people of all different ethnic classes and economic levels as well. I think what starts more conflicts than anything else in society is a misjudgment of people based on first impressions and it happens to be one of my own personal fears. People look at someone and judge them based on how they wear their hair, how they dress, how they speak, and even their body language. Many disagreements among...
9 Pages(2250 words)Essay

Assertive Communication

...and personal mood at the time of communication (Bishop 4). Non- assertive communication is in most cases defensive and irrational. I remember one scenario when I was in a meeting with my business partner. We had agreed on the standard terms for our ERP implementation to one of our clients. A disagreement arose on what duration the implementation of the project would take. A series of questions kept on propping up from my partner. There was a heated disagreement and the discussion turned out acrimonious. My partner in deed had some valid concerns. Assertive communication in this case would have solved the acrimony. Assertiveness is a...
1 Pages(250 words)Essay

Working in a Learning Context

...Assertive Communication... Assertive Communication... IN A LEARNING CONTEXT by Working in a Learning Context Introduction Working in a learning context requires one to teach the learners and develop his/her personal and professional communication skills, as well. The essay details my skill development based on certain learning outcomes expected after working in a primary school with Reception for 20 hours. Being assertive while working with the children is part of my communication skills development. I have learnt how to establish positive relationships with the children in that children also feel motivated to work with me. During the period of 20 hours of professional engagement, I have identified the particular ways in which I approach and...
6 Pages(1500 words)Essay

Are you more assertive

...Assertiveness al Affiliation Assertiveness A friend of mine had an issue that kept on bothering him for days. The problem was bothering him so much that he started being stressed. None of his family member wanted to intervene. However, he kept on coming to me for help. Nevertheless, I did not have the skills or knowledge on how to tackle the problem. However, he kept on insisting that I am the only person who can solve the problem. With time he started indulging in drugs and hanging on with friends that abused hard drugs. I noted that his behavior has changed and he has started being aggressive. The problem was that every time I tried to force him to share the issues with his parents, he was aggressive on me. At this stage, young people...
1 Pages(250 words)Essay

Assertive Managerial Communication

... the why we believe that way, then we have to offer support to the position which is the most critical aspect to overcome the objection. And then we have to show the impact of adopting our position. What is my strategy for good presentation? I should make clear notes, practice my presentation, I may use practical aids, have precision in my ideas for presentation, pay attention to tone in oral communication, respond to objections in the proper manner. 5th November Assertive communication (Main log) As lee Hopkins explains, Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognizes our rights whilst still respecting the rights of others. It allows us to take...
9 Pages(2250 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Assertive Communication for FREE!

Contact Us