The Process of Non-Verbal Communication - Essay Example

20 November 2009 Non-verbal communication The process of communication is normally a way of transmitting or getting information, messages or any type of data. This quality facilitates humans to share attitudes, knowledge and skills. This research is about the non-verbal communication which is known as communication without use of words. It holds obvious behaviors like that eyes, facial expressions; tone of voice; touching and less apparent messages like that posture, dress and spatial distance among two or other people (fhsu). In this research I will provide a detailed analysis of the nonverbal communication in the human life. This will offer a deep insight into the main difference among the nonverbal communication of men and women. Wagner (2009) has outlined that effective and good communication expertise and skills can facilitate us in both our professional and personal life. As verbal and verbal communication skills are significant. Actually, a lot researches has outlined that the greater part of our daily and interpersonal communication is nonverbal. Our non-verbal communication or we can say it as the body language that comprises our gestures, facial expressions, posture, eye contact and yet the tone of our voice. The capability to recognize as well as utilize nonverbal communication is influential tool that will help out us to link by others, articulate what we actually mean, follow the challenging states, as well as construct enhanced associations at work and home (helpguide). Communication is the most significant attribute of an organization. No company or business can be run without communication. In an organization, the people work to accomplish the particular goals and objectives. In order to accomplish the organizational objectives, the people working in the organization need to share information, experiences, ideas, opinions, and proposals etc. If the system of communication in the business or organization is not efficient, the goals or objectives cannot be accomplished. There must be close harmonization among the personnel with the intention that their actions may be productive. Communication flow must be run efficiently and productively at levels downward, upward and horizontal. The management can better capable to manage the issues of the concern. It can develop strategies in the light of the comments, choices and proposals specified by the personnel and colleagues. Success of management depends upon efficient communication. Effective communication is the lifeblood of a company or business. The communication may be written oral, verbal or non-verbal. The more a business organization processes this excellence of communication successfully, the more beneficial position it holds among other organizations of business. In most simple words “communication is the process of sending and receiving messages” (Ammerman 56). In an organization, every work requires communication. People communicate to design and develop products and services, employ, train, and encourage personnel; organize manufacturing and supply. Information and services are developed and supplied by communication. In every business communication is the technique personnel get their points from corner to corner, get work done, and get known for their work done (Locker and Kaczmarek 4). Normally communication is divided into two types: 1. Verbal Communication 2. Non-Verbal Communication In verbal communication we make use of words both in writing and speaking. While, the communication that is done without using words is acknowledged as non-verbal communication (Thill and Bovee 21). The most fundamental type of communication is non-verbal communication, all the cues, gestures, spatial relationships, vocal qualities, and attitudes toward time that facilitate us to share information without using words. The sense of non-verbal communication lies with the viewer, who equally reads and interprets particular signals in the framework of a specific state of affairs and a specific society. However there are around 700,000 different types of non-verbal communication, and they can be divided into six broad classes: (Thill and Bovee 21-22) 1. Facial expressions and eye behavior 2. Gestures and postures 3. Vocal characteristics 4. Personal Appearance 5. Touching behavior 6. Use of time and space Heathfield (2009) has outlined that nonverbal communication develops by means of practice. The initial step in practice is to identify the influence and power of nonverbal communication. It is outlined we can adopt effective nonverbal communication by training, beliefs, life experiences as well as all that structure our past, it’s our internal specialist on nonverbal communication (Heathfield). Nonverbal communication is able to correspond in the course of touch and gestures (also known as the Hepatic communication), through posture or body language, through eye contact and facial expression. Nonverbal communication can be conversed in the course of object communication like that hairstyles, symbols, clothing or even architecture and info-graphics. Speech controls nonverbal elements taken as paralanguage, comprising emotion, voice quality and speaking style, plus prosodic features like that intonation, rhythm and stress. Similarly, written texts have nonverbal components like that spatial arrangement of words, handwriting style or utilize of emoticons (TeachingEnglish). Nonverbal communication requires being educated in little parts in suitable situations where the thematic or situational context provides itself to the language. Nonverbal communication is similar to phonology that should be trained as of beginner level. In nonverbal communication the gesture and expression add additional elements to language, as well as surely insert to the cultural factor that verbal communication holds. An understanding of nonverbal indications as well facilitates to avoid a number of the mistakes those are the predictable however irritating results of cultural understanding of meaning (TeachingEnglish). Some of researches has outlined that there is notable difference in nonverbal communication of men and women. This body language distinction among men and woman can be elaborated in two main ways: There are distinctions in behaviors plus distinctions in the idea at the back their behaviors. A number of these distinctions are thanks to nature. Nature has pre-programmed into every gender. Others, though, are learned in the course of practice plus be able to be different significantly as of one culture to another (BodyLanguageExpert). For example, women are usually more likely to demonstrate emotions, show nurturing behaviors, as well as let their feelings approach through. On the other hand, Men are normally more likely to exhibit behaviors of dominance, power, and forcefulness. In the contemporary world, though, these common leanings are subject to far more unpredictability than ever before. This is because to augmented recognition as well as comfort by each gender exhibiting non-typical body language in a lot of diverse situations (BodyLanguageExpert). The main difference in nonverbal communication due to gender difference is because of: (BodyLanguageExpert) Dissimilarities in getting messages: Women are inclined to be superior at receiving body language demonstration and messages, particularly when it approaches to perceiving variations among body language as well as verbal language. Dissimilarities in sending messages: Men tend to be fewer skilled at utilizing subtle body language to control communication without seeming to be performed so at all. Coggins (2006) has stated about nonverbal communcation and presented some main differences among men and women (Coggins): In context of postures, gestures and facial expressions, outcomes come out to be mixed. However, essentially, men and women utilize postures, gestures, touch and facial expressions in a different way. For instance, women tend to smile as well as utilize facial expressions more as compared to men. Men come into view as more comfortable in posture as women appear additional tense (Coggins). Quintanilla (2001) has outlined that men are fewer comfortable by making eye contact as compared to women. Actually, it has incredible to perform by means of power, dominance and status. Straight eye contact is a symbol of feeling. Consequently, the fewer eye contacts shared to less emotion. Yes and oh, and, we be inclined to appear more openly in to the eyes of someone we like plus look fewer in to the eyes of people we hate or not like or feel uncomfortable with them (Quintanilla). Attitudes in the direction of punctuality and comfort zones and all other non-verbal communication differ from society to society. Additionally, gender has an influence on non-verbal communication. For instance, women are normally accurate than men at interpreting non-verbal cues. In shared structure with groups and in meetings with fellows, women have not as much of personal space and are touched more frequently than men (equally less space and more touching are cues demonstrating less authority for women). Furthermore, while sitting at the top or front of a conference table represents authority for a man, if a woman is at the front and at least one man is sitting somewhere else, observers’ suppose that the man is responsible or head (Thill and Bovee 22) and (Quintanilla). Conclusions In this research I have presented a detailed analysis of non-verbal communication and its main differentiation in men and women. In this research I have offered a detailed analysis of the communication, its main needs and types. Then I have talked about the nonverbal communication and its main utilization for the commutation at different levels. This research has highlighted the main differences in perception and demonstration on the basis of gender dissimilarity. Work Cited 1. Ammerman, Max. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors 1 edition. New York: Productivity Press; , 1998. 2. BodyLanguageExpert. "Body Language Differences Between Men and Women." 2009. 20 11 2009 . 3. Coggins, Shai. "Nonverbal Communication Between The Genders." 2006. 20 11 2009 . 4. fhsu. "INTRODUCTION IN NONVERBAL COMMUNICATION." 2009. 20 11 2009 . 5. Heathfield, Susan M. "Listen With Your Eyes." 2009. Tips for Understanding Nonverbal Communication. 20 11 2009 . 6. helpguide. "Nonverbal Communication Skills." 2009. 20 11 2009 . 7. Locker, Kitty O. and Stephen Kyo Kaczmarek. Business Communication: Building Critical Skills, 2nd edition. New York: McGraw-Hill, 2003. 8. Quintanilla, Kelly. "NONVERBAL COMMUNICATION, YOUR APPEARANCE,TRADITIONAL STEREOTYPES." 2001. 9. TeachingEnglish. "Non-verbal communication." 2005. 20 11 2009 . 10. Thill, John V. and Courtland L. Bovee. Execellence in Business Communication, 4th Edition. London: Prentice-Hall, 1997. 11. Wagner, Kendra Van. "Top 10 Nonverbal Communication Tips." 2009. 20 11 2009 . Read More