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Verbal and Nonverbal Skills - Research Paper Example

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verbal as well as non-verbal information within the confines of an organization. This organization constitutes the employees belonging from distinct social strata of the society. Thus, in order to…
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Verbal and Nonverbal Skills

Download file to see previous pages... the methods utilized for communication, content of the message, and frequency of the message and also the skills utilized to communicate the information. In other words, business relationships are quite different from traditional relationships since the hierarchy of organization alongside other factors place responsibility and accountability on certain individuals. Also, workplace ethics require communication of verbal as well as non-verbal communication in a closed setting where message needs to be communicated in a formal as well as in a non-formal manner. However, to reduce misinterpretations, a culture of effective communication needs to be developed where the employees and subordinated feel as comfortable while expressing their grievances as the management feels while communicating orders. Thus, this paper will aim at explaining how a workplace can be turned into a conductive environment where the efficiency enhances via two-way communication.
Firstly, the method of communication has a deep impact on the workplace environment since how you communicate the message is more important than the actual message being communicated. It must be understood by the communication experts in the organization that one method of communication may not suit everyone. Thus, it is important to understand diversity and culture values of the employees and even the management. Furthermore, complicated tools and methods for communicating messages must be avoided. In other words the message must be constructed that it must be clear and simple, and yet sensitive to the cultural diversity in the workplace. Sometimes, pictorial tools may be used to better communicate the message so that it may be understood by everyone. Also, two-way communication must always be encouraged since that helps understand complex ideas and scenarios for better decision making in the future. Also, the employees must be given enough liberty and space to ask ...Download file to see next pagesRead More
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