It is commonly known as DKSH. The organisation is an outsourcing partner of various business entities and supports them to develop their business. They are prominently into three sectors of business these are…
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Besides the support of market information, business planning, financing, marketing, and many more, one of the most important services that DKSH provides is the logistics and warehousing (1DKSH, n.d.).
However, the article intends to reveal the current order processing, the mode of controlling inventories and the use of ICT. Moreover, some of the recommendations are also being sighted, so that DKSH would be more effective and efficient in its logistics service. Finally, a conclusion is also being drawn.
The current order processing of any logistics organisation in the present world scenario faces multiple challenges. DKSH one of the leading outsourcing organisation in the world, which provides logistics services to various entities still could not avoid such challenges. DKSH has over 180 centres that distribute goods in a wide variety of over 3, 00,000 products and serving more than 5, 00,000 consumers through representing more than 5,500 suppliers. Moreover, they have their own warehousing and the facility of third part logistics. It is also been constantly searching for the Key Performance Indicator (KPI) that would improve their efficiency and effectiveness. Further, it has GMP-compliant healthcare centre, which is of the state of the art and is of a whooping number of 18 (2DKSH, n.d.; 5DKSH, n.d.). However, there are numbers of issues that are required to be considered by DKSH with regards to logistics. One of them is regarding the numerous categories of products, which gives a good challenge for the proper order processing of those goods. Moreover, high protection requirement to some of the vulnerable goods that might get damaged due to environmental risk during the order processing flow. Further, with the onset of globalisation, the logistics market has become very competitive and challenging. Furthermore, the demand for some of the products are also seasonal based. Thus, the uniformity of the service requirement may not be present throughout the year. In
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