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QI Plan Part 2 - Essay Example

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The areas of improvements that seem to derail the achievement of quality services in the organization include poor management of hospital utilities, poor risk management and inadequate satisfaction survey among the physicians, staff and patients. Starting off with poor…
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QI Plan Part 2
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QI Plan Part 2

Download file to see previous pages... The ICT is aimed at increasing quality of care and efficiency by ensuring proper transfer of information because the efficient transfer of information in health care is indispensable. The elderly are more susceptible to chronic diseases and therefore have many physicians and are shuttled to and from multiple care settings. The management of such sophisticated programs needs a decisive action to ensure the smooth flow of management of these utilities. This implementation will also reduce the operation costs of the various clinical services offered by saving time with data processing and by the reduction multiple handling of documents. The use of electronic medical records or electronic health records has been shown to improve access to patients’ medical records, guidelines and medication risks (OECD, 2010).
The reduction of administrative costs also comes as one of the advantages of utilization and use of ICT in the health care sector. For example the use of electronic claim processing has been shown to save huge administrative costs as opposed to using paper transactions. On the other hand, ICT will help in the management of information across all the departments in the center (OECD, 2010).
The major areas that require risk management in any nursing home and more particularly in this centre include the food services, medication monitoring and contract staffing. Various complain have been experienced in the past about the food quality offered to the elderly in various nursing homes. With the attainment of quality health care, good food quality plays a significant role in ensuring patients and various stakeholders’ confidence with the organization (WHO, 2001). This will be attained by initiating health inspections regularly and ensuring quality control through use of Hazard Analysis Critical Control Point (HACCP). Life safety in the other end is very vital in ...Download file to see next pagesRead More
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