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These provide customers with comprehensive information regarding tenancy, ownership, entitlements, neighbourhood plans, safety, security and all supportive systems forming part of the housing scheme.
Thesis Statement: The purpose of this paper is to investigate the process and effectiveness of changes implemented in the ordering and display of customer information leaflets at KHT’s six offices across the borough.
When undertaking changes in any part of an organization’s functioning, the individual, team and organizational levels need to be taken into account. Effectively addressing the issues that require change through relevant management processes, leads to the required results. It is essential to consider beneficial outcomes for customers, cost-effectiveness for the organization, have both vision and pragmatism, “pay attention to global and local issues, and encourage individual accountability at the same time as enabling team work” (Cameron and Green 2004, p.3). Effective management of change provides competitive advantage, improves enterprise and helps to consistently meet organizational goals. Managing change is a “complex, dynamic and challenging process” (Paton and McCalman 2000, p.2) involving assessment of the situation, planning tactical, strategic processes, and implementing operational changes.
The work profile includes travelling to each of the Knowsley Housing Trust (KHT) offices on a weekly basis, to check whether all leaflets pertaining to KHT and its various benefit schemes, support and services are displayed correctly. A short notice inspection revealed that some of the leaflets displayed were out of date. Secondly, it was found that staff members were not willing to take responsibility towards stock taking and ordering fresh stocks according to the requirement. This resulted in the ordering of excessive numbers of the information leaflets, causing expensive wastage.
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Company Vision and Mission Our vision is to become the leading florist in the locality. We seek to be the most sought after company amongst the local people for delivering flowers reliably. We value the satisfaction of our customers and aim at being part of their memorable moments in life.
Not all people have equal access to health care especially those suffering from HIV. Some of these factors have led to many workplaces having people undergoing difficult situations health wise without the knowledge of others more so the management. There are health insurance schemes at the workplaces but not all are efficient which forces many to seek private treatment.
It also describes behaviours related to it. This paper also explains the types of sexual harassment. Some are overt and others are more covert. Quid Pro Quo Sexual Harassment threatens a victim of adverse effects on employment if sexual advances of the perpetrator, usually a superior or colleague, are rebuffed.
However, the documented and persistent disparities in health services undermine the provision of these critical services to the elderly. The difference observed in US in health outcomes has a close link with economic, environmental, and social disadvantage (Community Catalyst et.al.
There are different performance measurement methods that are used in business currently; thus, it is crucial to compare and contrast the performance measurement and discuss their significance in any given project. These include causal business modeling that refers to an abstract model expressing the cause-effects relationship of aspects in a project, while the balanced score card refers to a method in which managers monitor staff activities and outcomes from the said activities.
KHT is a limited company registered in England and Wales as well as with the Housing Corporation. It is also a charity organization registered with the Charity Commission. The Trust’s Registered Office is in Prescot, Merseyside, and there are six offices