Assessment of Office Worker - Essay Example

As part of his main responsibility at work, David spends most of his time answering customer queries through phone calls. Even though David has his own workstation, his working area is also used by other staff members whenever he is not present in the office. Since Tom has been absent from work, David has no choice but to accept the additional work load. For several months, David has constantly been complaining about body aches that usually start with the neck portion going across the shoulders and arms.

Despite the effort of a nurse from the occupational health team, David’s overall working health condition has not improved. Chronic pain associated with the upper limbs could significantly affect a person’s work performances, mood, sleeping habits and social relationship with other people. (Carr & Mann, 2000) For this reason, it is necessary to control and manage the main sources of upper limb pains in order to increase the employees’ attention and performance at work. (Asmundson, Norton, & Vlaeyen, 2004) will evaluate David’s current working condition within the call centre environment.

Based on research evidences and other relevant legislative requirements, the control risk factors that may contribute to musculoskeletal problems will be identified and critically analysed. Eventually, the researcher will assess his workstation in relation to the standard office chair without arm rests; the standard wrist rest design for keyboard and mouse; a telephone headset with a single ear phone and a microphone; the new flat screen monitor that he uses in the office; a typical rectangular desk that measures 1600mm wide by 800mm deep.

Prior to the conclusion, the researcher will recommend new strategies that could lessen the intensity level of David’s upper limb discomfort. Office workers are very much exposed to working environment hazards related to noise, changes in the room temperature, and other ergonomic-related problems that