Impact of Privatisation on the Sustainability of Water in the United Arab Emirates - Essay Example

Yvonne For: Unidentified Interview Questionnaire (privatization on the sustainability of water in UAE) 07 March, 2006 INTERVIEW QUESTIONS Background Information: 1.1 Name: 1.2 Age: 1.3 Title: 1.4 Job Description 1.5 Qualifications 1.6 Years of Experience 1.7 Company directly affiliated with: SET A With the use of the likert scale please identify your answers as either: 1. Strongly disagree; 2. Disagree; 3. Neutral; 4. Agree; 5.Strongly disagree; 6. Don't know: 2. Public Commitment 2.1. How do you rate the company's over-all relationship - 2.1.1. within the company 2.1.2. with the public 2.1.3. with the Government in particular the MEW 2.2. How is vital information being disseminated 2.2.1.-through Print Media and Television 2.2.2.-through Poster Displays and propaganda leaflets 2.2.3.-through online 2.3. Please rate your relationship and/or partnership with the following companies/agencies: 2.3.1. ADWEA 2.3.2. Abu Dhabi National Energy 2.3.3. TAQA 2.3.4. DEWA 2.3.5. MEW 2.3.6. UWEC 2.3.7. SEWA 2.3.8. Others, please specify:_______________ 2.4. Please rate the functionality of your company's telecommunication system 2.5. Does your company place emphasis on customer satisfaction 2.6. In terms of front-line customer service, do you employ- 2.6.1. -24/7 personnel availability 2.6.2. -stand-by personnel for emergencies SET B. In a scale of 1 -10, with 1 as the lowest and 10, as the highest, please rate the following questions/statements by encircling your best answer of choice: A. System Management and Sustainability 1. Does your company regularly conduct training for the technical and maintenance staff 1 2 3 4 5 6 7 8 9 10 2. Does the company conduct regular maintenance checks and updates on the following: 2-a. Plant and Factory 1 2 3 4 5 6 7 8 9 10 2-b. stand-by generators 1 2 3 4 5 6 7 8 9 10 2-c. Risk Management 1 2 3 4 5 6 7 8 9 10 2-d. Regular clean-ups 1 2 3 4 5 6 7 8 9 10 2-e. Scientific Protocols 1 2 3 4 5 6 7 8 9 10 3. Does the company have an ISO 14001 clearance 1 2 3 4 5 6 7 8 9 10 4. In your specific set-up how do evaluate the technical specifications of the following- a. Desalination equipment 1 2 3 4 5 6 7 8 9 10 b. Gas and Steam Turbine Plants 1 2 3 4 5 6 7 8 9 10 c. Water Supply Distribution 1 2 3 4 5 6 7 8 9 10 d. Irrigation Equipment 1 2 3 4 5 6 7 8 9 10 e. sub-station monitoring 1 2 3 4 5 6 7 8 9 10 5. Does the company regularly conduct research/case studies 1 2 3 4 5 6 7 8 9 10 6. How do you rate the potability of water supplied to our homes 1 2 3 4 5 6 7 8 9 10 7. How is the water supply in: a. Fujairah 1 2 3 4 5 6 7 8 9 10 b. Dubai 1 2 3 4 5 6 7 8 9 10 c. Abu Dhabi 1 2 3 4 5 6 7 8 9 10 8. Which sector can provide a higher volume of water supply a. Private 1 2 3 4 5 6 7 8 9 10 b. semi-private 1 2 3 4 5 6 7 8 9 10 c. government 1 2 3 4 5 6 7 8 9 10 9. A private firm should be subjected to directives of a public agency 1 2 3 4 5 6 7 8 9 10 10. Can your company provide enough volume of water supply to its consumers 1 2 3 4 5 6 7 8 9 10 11. Can your company with its present technology and machinery meet the growing demands of Population.. 10 years from now 1 2 3 4 5 6 7 8 9 10 20 years from now 1 2 3 4 5 6 7 8 9 10 12. Which emirate has the highest volume of water demands a. Fujairah 1 2 3 4 5 6 7 8 9 10 b. Dubai 1 2 3 4 5 6 7 8 9 10 c. Abu Dhabi 1 2 3 4 5 6 7 8 9 10 B. COST EFFECTIVITY 1. With regards to the cost of services, which sector has the highest charge Private 1 2 3 4 5 6 7 8 9 10 Semi-Private 1 2 3 4 5 6 7 8 9 10 Government 1 2 3 4 5 6 7 8 9 10 2. In your own perception, which emirate charges the highest Water cost/rate a. Fujairah 1 2 3 4 5 6 7 8 9 10 b. Dubai 1 2 3 4 5 6 7 8 9 10 c. Abu Dhabi 1 2 3 4 5 6 7 8 9 10 2. Which sector commands the highest maintenance cost a. Private 1 2 3 4 5 6 7 8 9 10 b. Semi-private 1 2 3 4 5 6 7 8 9 10 c. Government 1 2 3 4 5 6 7 8 9 10 3. Which sector has the best over-all management a. Private 1 2 3 4 5 6 7 8 9 10 b. Semi Private 1 2 3 4 5 6 7 8 9 10 c. Government 1 2 3 4 5 6 7 8 9 10 Comments/Suggestions: _______________________________ -thank you- Read More