In order to improve customer service, the organizations need to follow certain effective practices such as forming effective training programs related to customer services and building a customer-centric culture among others. In relation to Apple, the organization needs to develop its customer services by introducing more enhanced online services.
A company is comprised of members who are employed in order to ensure the effectiveness of the company, and also so that the maximum potential of a company is reached. With proper leadership, workers of a company are motivated to work as a team even though they are in different ranks in a company in order to ensure its survival.
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The challenges and disadvantages of Nokia in its partnership with Microsoft are mostly short-term. There are tremendous opportunities in the long-term relationship and both companies should work hard in marketing and developing their products. The benefits involved, however, outweigh the risks since Microsoft and its products are aligned with Nokia’s objectives.
This approach towards production or the approach towards order fulfilment is the oldest one, and is probably the most suitable approach for low volume and highly customized products. In this context, according to some eminent scholars Build to Order strategy is most suitable for the products which are highly configured, and for products whose holding inventory is expensive (Gattorna, 1998, p.80-81).
The current discourse has provided one with the opportunity to reflect on one’s personal strengths, weaknesses, opportunities and threats (SWOT) (Renault, 2012) as factors needed in assessing employability skills. In this regard, the paper would present one’s self-reflective personal SWOT analysis, prior to creating a personal development plan that incorporates SMART goals (Creating S.M.A.R.T.
(b) Developmental Formal and informal communication and information sharing is facilitated through networking. It provides opportunities to establish and develop relationships which are provided, thus helping in clarifying boundaries. Successful networking is built through the development of trust, respect and understanding that result due to successful networking (Andersen, Balakrishnan, Kaashoek, & Morris, 2001).
The author states that during the change process, it becomes apparent that the basis of principles and values are dictated by underlying cultures. The conditions that exist in the American companies are different from those of European continent in relation to criteria that are important for change strategies.
As shown in the case, a polite way is advocated when dealing with personal matters such as cleanliness so as to avoid insulting the person involved. It is not advisable to confront the person involved since this can be a source of conflicts in the organization.
As such, it is oftentimes impossible to come to a broad overarching framework with regards to a fundamental and/or absolute way in which change should be effected within a group or organization. Whereas many studies have been performed and a wide array of viewpoints determined, the application of these theories into real world situations oftentimes lead to entirely different outcomes than would otherwise be expected.
Introduction The study of leadership has been in existence for a long time in a bid to understand what makes a good leader. While leadership theories and concepts continue to evolve, there are numerous trends that symbolize leadership thought over the 19th through the 21st century.
A common saying has been circling around and saying that that a good leader must be the people’s worker rather than the ruler of the people. This is just one among the various theories that try to justify and define what a good leader should be in the real sense.
Role of Diversity in Non-profit Management.
The organizational setup in the contemporary times supports the concept and practice of diversity and pluralism in the workplace. The term ‘diversity’ has been in enormous discussions and debates over the years to understand the real essence behind this term.
These individuals are however difficult to work with since they tend to be very domineering and seek out all means of exerting control over others. They also tend to be impatient and have difficulties in delegating duties or trusting others to do the right thing.
What do you understand by the network society? How has the network society changed the ways in which we work and interact?
The term emerged from the idea of a nation and national states where there was new transportation links and Information Communication and Technologies (ICTs).
In this case, strategy mapping has been applied in processes of facilitating learning and growth in various organizations, while balance scorecard is used in implementation and evaluation process (Sharma, 2012)
Leadership refers to the act of providing people with the right direction towards achievement of organizational, social, or political goals and objectives. In organizations, leaders are people who encourage followers to utilize their potential to improve their job performances, as well as to get new opportunities to learn (Cherry 1).
The HR management’s role in developing and training employees has broadened. The human resource management covers a wise investment in their employee’s education and development for better performance and improvement in their work. Training is defined as equipping learners with definite knowledge and skills needed.
This has forced companies to try and evolve their operations and how they interact with their customers so as for these companies to be able to survive in this fast changing environment. The changes taking place in the various companies have not been limited to only a single aspect of the business operations and companies are now adopting various changes that have seen them generally changing every aspect of their operations as opposed to changing only a single aspect of their operations.
Rather than being operated in the best interests of shareholders or a private owner, social enterprises are meant to yield profits, which are re-invested with a social objective, to afford local employment as well as spend money within the local-economy. Social enterprises can as well bring damaging effects to the community when they deviate from the mission they are intended to accomplish.
While operating in such a market environment, the pricing strategy of a company will be greatly affected by the prices of other marketers. Therefore, it is not possible for a firm to set higher prices unless all the market players mutually agree with such a practice.
The cost of absence due to UK’s epidemic has been approximately ?6.5 billion per year. The organisations never had a better time for the re assessment of their processes, since now. Centre for Economics and Business Research (Cebr) has contributed for this research (health-matters, 2013).
However, development refers to the progress of the labor force in all respect and it is mostly concerned with shaping employees’ attitudes. Moreover, training is concerned with imparting necessary skills to employee to enable them perform certain tasks whereas development in broader terms aim to increase the overall growth of an individual.
It is expected that, answering such questions will definitely help the researcher to understand contemporary issues in management and increase knowledge of the researcher in comprehensive manner. Question 1 (Option B-Creativity in Organization) Kafetsios and Zampetakis (44; 710-20) defined creativity as the set of personal traits of an individual which helps the person to approach a problem a whole new manner or innovate a new process by gathering knowledge from external environment.
Nevertheless, the local Boys and Girls Club of the Trident region have been closed due to the economical situation. However, the Charleston South Carolina Reviving Baseball in Inner Cities Baseball Program has formed a union with a new organization, Youth Power, which is leading the way in the development of youths in the Trident region.
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Organizations are created in ways to accomplish their goals; however, their structure can aid or hinder the progress of the organization, which in return affects organizational behaviour. Organizations can be grouped in three main categories that include functional, divisional and matrix structure that are useful in large and small organizations.
The minimum age of the participants is either 16 or 18 years of age depending on the minimum age of the country where a participant originates. There will also be underage children. Underage individuals are considered as people with less than 16 years of age. It is therefore recommended for the children to wait until they attain the required age.
According to the assignment MIS offer many benefits to organizations like Aramex if they are correctly used and implemented. However, it is possible for even the best designed IS to be subject to error or even be misused. Some managers blunder by believing that all informational concerns are addressed once an MIS has been set up and is in use.
This evaluation and monitoring strategy helps to increase relevance, competence, efficiency and sustainability of the project. The evaluation process incorporates a reference group which is comprised of major stakeholders involved in the joint program, who were dynamic participants in decision making process throughout the stages of evaluation, execution, design, dissemination and development phase of the project.
This short report will shed light on significant roles played by human resource department of organization in order to ensure employee well-being and employee work-life balance. Specifically, the study has outlined how HR department can create a psychologically and physiologically safe work environment for workers.
The author states that leadership processes are vital variables that affect the performance of an organization. Leadership development is a crucial process during the guidance of people because it expands the capabilities of an individual to increase effectiveness in leadership processes and roles.
de 14 (3) Conduct of Interview 14 (4)Evaluation of Application 14 (5) Assessment of decisions 14 Reference List 15 Assessment 1: Portfolio of Activities Activity 3- Interview Guide (1) Job Description The main task of the receptionist would be to provide assistance in terms of clerical, secretarial and administrative support.
It is in most instances used for the performance of trade studies across multiple dimensions while taking into consideration the effects of all variables on the responses of interest. In the context of process analysis and improvement, multi-vary analysis helps in the viewing of multiple sources of progression variation, most of which are classified into families of correlated foundations and quantified to divulge the prevalent reasons.
For an organization to achieve efficiency in meeting its objectives, then it has to follow these steps. The first step is the definition of the problem. In this step of decision making, policy makers identify the root cause of the problem, and the various concerns of the stakeholders (Lynch, 2012).
There are many ways by which corporations can improve their chances of survival and in turn enhance profits but these ways always seem elusive to most of them. In other words, it takes a special talent, skill, or competence to maintain that edge once acquired and not let go of it.
In this report, a discussion has been presented about the operations of the organization. Different cases faced by the organization were presented and the application of the tools and techniques used for managing the operations were also discussed in this report. Step by step application of all techniques enhances operational excellence.
Zara is one of the leading brands in the retail industry for clothing and apparel. This market has witnessed intense competition among the existing players and also emergence of new players. The pattern of trading is also undertaking a shift due to the use of online medium of transaction for purchase of clothes.
A leader permeates a sense of accomplishment and directs the group to attain a specified goal. Numerous theories have been proposed by psychologists to determine and elaborate the characteristics of leaders. Some integral traits of leader as listed by researchers include extraversion, intelligence, conscientiousness, self-efficacy, and openness to exposure.
While the cost of incorporating the various applications of social technologies is relatively low, it is also most likely that many will not consider the relevance of such information. This is in spite of the prevalence of applying the relevant information associated with social technology, as evidenced in the real settings.
One of the most complete solutions to the aforementioned questions is to carry out self reflective activities. This phenomenon greatly helps individuals to identify their inner thoughts and aspirations. Furthermore, self reflection is also dubbed as a critical activity that helps a person to expunge the inner constraints and creates awareness about the factors that holds him or her back from carrying out some of the activities (Molnar, 2008).
These roles and processes include recruiting, employee development; the development of learning materials, the structuring of job specifications and during the evaluation of the competency levels of different employees or groups. Modern organizations are employing more analytical approaches to the management of human resources, particularly in the areas of performance management and the management of relations.
Introduction and Purpose of the Research The concept of designing products and/or services is fundamentally regarded as a crucial set of attributes in terms of building long-term sustainability of a particular organisation. In relation to the present competitive business environment, organisations belonging to any respective industry highly emphasise developing greater interests in designing services in order to build strong customer base (Lin & et.
The vital reason behind selecting the theory is that the theory has helped in highlighting the significance of studying both internal and external factors before making any final decision within a business (Schoech, 2006). The main objective of this report is to facilitate in developing an individual’s ability to develop skills that would help in analysing connecting theories and practises.
The CEO would be acquiring competent by ensuring that the consumers accrue the outlined product benefits after every purchase and consumption of the company’s juices. Since Jamba in the past has adapted a different packaging method, it would be ideal for the company to identify the ill issues that led to the discourse and lack of the product’s success in the market.
The two main reorganization changes that will take place affecting the team entail the removal and addition of a new product; firstly, the team will discontinue the designing of cell phone applications for the company’s newest cell phone that is currently not doing so well in the market.
According to Law and Kelt (2011, p.68), this is particularly attributed to the fact that modeling programs provides an effective and risk free way of experimenting and finding solutions to the operations management issues such as queuing problems in the service systems where mistakes are allowed as users can simply undo them and start all over again.
The move of Better Place was considered to develop environmentally friendly engines and the use of the renewable energy sources. Developing such technologies required well-coordinated stakeholders including the developers, consumers, and efficient management.
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The paper tells that the primary role of management accounting should be to enable managers to maximize the net profit of the company. Management accounting provides data from a variety of sources which can be used in planning and control techniques to facilitate the decision making process. The management accountant can exercise his own discretion in preparing the reports.
The main objective of the paper is to identify the contemporary issues in organizational behaviour facing the organisations in the modern day context. Therefore, this paper will try to study the problems that the contemporary organizations’ tend to face and the methods that can be employed to deal with them.
The report focuses on problems that are faced by hotel business, as well as viable suggestions on how services can be improved. The areas focused are booking, parking, reception, lobby services, room services, recreational facilities, conference room facility, guest room cleaning, laundry quality, inventory, maintenance, fire fighting and emergency procedures of the facility.
According to the research findings the increase in the need for qualitative research is a source of intrigue for many researchers, particularly ethnographic researchers. The data collection techniques offer insight into the more intricate elements in data, which quantitative research methods are at a loss to explain.