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Investigating the Employee Perception on the Effectiveness of Training and Development in the Food and Beverage Department at the Grand Hyatt Macau - Research Proposal Example

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Summary
 The purpose of this paper is to explore the type of ongoing training and development programs that are present in the food and beverages department of Grand Hyatt hotel of Macau. The idea is to explore the effectiveness of these programs and suggest ways of effectiveness…
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Investigating the Employee Perception on the Effectiveness of Training and Development in the Food and Beverage Department at the Grand Hyatt Macau
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Extract of sample "Investigating the Employee Perception on the Effectiveness of Training and Development in the Food and Beverage Department at the Grand Hyatt Macau"

Download file to see previous pages The study will be particularly helpful for the management of the Grand Hyatt hotel in Macau as they can explore the existing weakness in the systems and devise strategies to remove these weaknesses. It will also help them to improve the perceptions that the employees have towards the existing management programs.
Literature review
Conceptual Framework
Definition of training and development
According to the definition provided by Armstrong and Taylor (2014), training can be described as a systematic development of attitude, skills, and knowledge that is required to perform an assigned task in a proficient manner. Training and development programs can help an individual to improve his level of skills and achieve superior quality performance.
Definition of perception of employees
Perception of employees towards the human resource practices of the organization is grounded in the theory of perceived organizational support. Perceived organizational support can be linked to the aspect of belief or perception that employees have towards their organization. It implies that, if employees feel the organization is committed to their development then they are likely to be more loyal to the organization. According to the research of Klimoski and Donahue (2001), the theory of cognitive psychology describes perception as “the cognitive event by which a person gives meaning to each situation/stimulus accordingly to his/her values, beliefs and attitudes”.
The relationship between employee perception and training and development
There is a strong relationship between perception of employee and the effectiveness of the training and development programs. The works of researchers like Meyer and Smith (2000) had shown that perceptions about training and development are closely related to the outcome that can be obtained from the training program. Their research had suggested that intrinsic motivation of employees is highly affected by effective training and development programs. ...Download file to see next pagesRead More
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