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Organisational behaviour - Essay Example

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Within each organization the behaviour of individuals can be related to the following parts of the organization: ‘a) to other individuals, b) to groups and c) to the organization’ (Ahmad et al. 2008, p.10). In the particular case emphasis should be given to the first and the…
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Download file to see previous pages In this context, it could be expected by OSM to show flexibility and positive thinking when having to support innovation in her department. Instead, the response of OSM to the initiative developed by the Director of Administration (DoA), i.e. the replacement of the College’s existing photocopying machines with new ones of advanced technology, has set the relevant project into severe risk. Indeed, as noted in the case study, the OSM seemed to have doubts for the necessity of the new machines from the beginning, meaning the time point when the DoA announced to the OSM her decision to order these machines. Even if the OSM has not made clear her thoughts in advance, she negatively influenced the members of her team in regard to the new machines. At the same time, the replacement of existing photocopying machines has been made for increasing the performance of the OSD, thus for responding to a critical need of that department. However, the negative attitude of OSM has affected the behaviour of all members of OSD. The resistance to change has been so strong that the new machines failed in meeting the targets set by the DoA. The problems related to the low performance of the new machines seem to be related to the inability of OSM to respond to the psychological contract developed between her and the organization (Mullins 2013). In the context of this contract the OSM would feel as responsible to secure the success of all organizational plans, including the project initiated by the DoA. Having to face the opposition of OSM towards the specific project the DoA could focus on increasing the motivation of OSM, and of the members of OSD, in regard to the particular plan.
2a) The lack of motivation in the OSD could be explained using the Attributions Theory of Kelly. In general, the particular theory refers to the perceptions of individuals in regard to the factors that influence the behaviour, meaning both own ...Download file to see next pagesRead More
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