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Gunters Assumption - Case Study Example

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Summary
This case study "Gunter’s Assumption" presents Gunter’s assumption that the issue needed to be looked at from a different perspective that was correct. The consultant’s advice inspired him to investigate turnover and ex-employees who had left for better prospects…
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Gunters Assumption
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Extract of sample "Gunters Assumption"

Gunter’s assumption of the problem of turnover was positive because he believed that turnover needed to be addressed innovatively and looked at from a new perspective. His effort to seek a fresh look from strangers to the industry problem was highly creative and provided him with a wider scope of looking at the issue as an opportunity rather than the problem.

The hospitality literature was pessimistic about turnover and saw it as a chronic problem which was always there and must be endured. The need to address it was important but the inability to evolve a solution was thought to be difficult because of its chronic nature in the hospitality industry.

Consultant, while not very well versed with the issues in the hospitality industry, was nevertheless of the view that if turnover is a recurring or chronic problem, one must tackle it differently. In this case, while turnover was recognized as a consistent problem, recruitment remained the only solution.

It was a sound strategy because there will not be a shortage of potential top performers as they would continue to wait for their enlistment in the resort. Recruits are motivated because working in the resort is good for career advancement.

(words: 274)

Gunter’s assumption of the problem of turnover was positive because he believed that turnover needed to be addressed innovatively and looked at from a new perspective. His effort to seek a fresh look from strangers to the industry problem was highly creative and provided him with a wider scope of looking at the issue as an opportunity rather than the problem.

The hospitality literature was pessimistic about turnover and saw it as a chronic problem which was always there and must be endured. The need to address it was important but the inability to evolve a solution was thought to be difficult because of its chronic nature in the hospitality industry.

Consultant, while not very well versed with the issues in the hospitality industry, was nevertheless of the view that if turnover is a recurring or chronic problem, one must tackle it differently. In this case, while turnover was recognized as a consistent problem, recruitment remained the only solution.

It was a sound strategy because there will not be a shortage of potential top performers as they would continue to wait for their enlistment in the resort. Recruits are motivated because working in the resort is good for career advancement.

(words: 274)

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