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Development and Training Paper - Essay Example

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Development and training paper Table of Contents Introduction 3 Training needs assessment 3 Designing the training material 4 Development of the training program 4 Implementation of the training program 5 Training Evaluation 6 Conclusion 7 Reference 9 Introduction The project seeks to develop a complete training program for TESCO, which is the global merchandise and grocery retailer located in the United Kingdom in Cheshunt…
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"Development and Training Paper"

Download file to see previous pages On overall increase in the performance standards of the company’s staff and to undertake greater and more demanding roles account for the main reason behind development of this training program. Training needs assessment The opening up of new stores in new locations necessarily means that the company must adapt to the wide diverse demands made by the consumers at different locations. For example, stores located in the densely populated and diverse areas might require selling high proportions of specialty goods in order to cater to the requirements of the customers in that area. This means a thorough analysis of the profile of customers in that area. Moreover, stores located at diverse places would require a wide diversity of technical competencies and skills; The organization also requires an employee base with wide skill ranging who would be able to work with high flexibility and would prove to be more productivity for the purpose of the business (The Times 100, 2012). Designing the training material The first step towards designing the training module would be set the overall goals in training. ...
TESCO requires its employees to deliver high technical competence, problem solving abilities, decision making skills, and delegator skills, customer specific skills. The next step would be to decide the exact methods of attaining the learning objectives. This implies completing a course within a required time under basic supervision, addressing major problems and hurdles in the process, or delegating certain employees for undertaking the tasks. Documentation in the training process is an important step in the process, such as course grades could be allocated; written evaluations could be undertaken; decision making and problem solving approaches could be undertaken. Finally assessment and evaluation of the quality of evidence would highlight whether the required goals and objectives were achieved or not (McNamara, n.d.). Development of the training program Training would be primarily provided through internal sources. This would be provided highly sound and experienced technical professionals from within the company. This would primarily cater to developing the technical skill aspects of employees. The main aim would to identify the skill and knowledge gaps of employees. Employees along with their managers would identify these gaps and try to remove them by applying the training and development programs. Moreover, the training module would also try to enable employees develop such skills which help them advance in their careers. The idea would be not only to benefit the organization through the training programs but also provide career benefit to the employees at large (The Times 100, 2012). Online training could also be employed as a potential medium of training as it would be accessible for all at any point of time. Moreover, it would also act a manual for ...Download file to see next pagesRead More
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