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Taylors Scientific Management Theory and McClellands Needs Theory - Essay Example

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The examples mentioned in the paper illustrated the application of Taylor’s Scientific Management Theory and McClelland’s Needs theory to two of the UK’s service industries. These theories can be applied to some of the services industries, not all…
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Taylors Scientific Management Theory and McClellands Needs Theory
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Download file to see previous pages Taylor is referred to as the Father of Scientific Management. In his work, the Principles and Methods of Scientific Management, he attempted to emphasize the loss incurred by a country due to inefficiency and laid-back attitude of workers. Taylor’s Scientific Management theory became popular not only in the USA but also all over the world. But historians have shown the reaction of British engineers to the Scientific Management Theory in a wrong light (i.e. British engineers resented Taylor’s theory). In reality, British engineers did not completely disregard the theory and Taylor’s theory received praise and attention in Britain just like it had in America. This theory provided learning to British engineers and they greatly benefitted from it (Whitston, 1997). The crux of Taylor’s theory of Scientific Management is efficiency, which serves to be beneficial for the entrepreneur and the workers both. The logic behind this is quite simple as increased efficiency brings in more profits and the entrepreneur can give more wages to workers and will be left with a handsome amount after that. He also clarifies that the solution to inefficiency lies in systematic management, and searching for an extraordinary man will not solve this problem. It was also claimed by him that management is a science confined within rules, laws, and fundamentals (Jordan, 1994). But considering only the profits and wages dimensions of the benefits of efficiency is quite a narrow approach. Efficiency is far beyond both and it is achieved when each business unit is performing in the most efficient way possible and the workers are performing at the highest level of efficiency. Since efficiency has advantages to owners and workers both, it is also necessary that the goals of the two are in the same direction. There should be cooperation from the businessman’s end as well as the worker’s end. Taylor was ahead of his time and encouraged owners of businesses to have a democratic style, as opposed to an autocratic style. When owners let their employees voice their workplace problems, conflicts and opinions, a sense of belonging are instilled in employees and they work hard and own the organization. From the workers' end, they should show diligence and honesty in work and negate the exaggerated notions of exploitation. Sometimes workers get the feeling that they are working hard so that the owner can make huge profits. What they fail to see is that their wages are linked to the owner’s high profits. Efficiency in the production industry is not limited to the efficiency of workers only. In economics, productive efficiency is defined as producing a given output at the lowest cost possible or producing more output with a limited amount of resources. Taylor’s efficiency also incorporates the minimum cost of machines, overheads, raw materials, etc. When there is room for efficiency and an organization is not making use of it then it is only missing a profitable opportunity because higher efficiency leads to higher profits. Workers need to grow in order to attain efficiency. Workers grow and develop when owners invest in human capital through training, workshops and mentoring. This empowers the workers and they are in a better position to be efficient. If Taylor’s Scientific Management is applied at the macro level, then investment in human capital can increase the productive capacity of a nation because of higher overall efficiency. Sometimes efficiency does not increase even though a firm is investing in training. ...Download file to see next pagesRead More
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