Ways to Increase the Motivation of the Aviation Crew - Research Proposal Example

The airline staff that is pilot and flight attendant are feeling dissatisfied with their work. A pilot is somebody who is qualified to fly an aircraft or spacecraft, while a flight attendant is someone employed by an airline to attend to the needs, comfort, and safety of passengers during flights among other duties and responsibilities. Many of the pilots and flight attendant are feeling dissatisfied with their duties to a point of feeling that the best performers are insufficiently rewarded and that their intellectual capabilities are not utilized.

Also, staff scheduling is problematic because they avoid receiving the scheduling office's calls to fly on holidays, so there is always a shortage of staff at that time. This clearly shows that these airline staffs are not motivated in their workplace. In psychology, motivation refers to the initiation, direction, intensity, and persistence of behavior.  It is a temporal and dynamic state that should not be confused with personality or emotion. Motivation is having the encouragement to do something.

A motivated person can be reaching for a long-term goal.  According to Abraham Maslow's hierarchy of human needs theory, the most widely discussed theories of motivation, human beings have wants and desires which influence their behavior and only unsatisfied needs can influence behavior, satisfied needs can not. For this case, the pilot and the flight attendants are avoiding to receive the scheduling office’s call to fly on holiday since they are dissatisfied with their job and do not want to be given any duty.

Maslow says that people are motivated by a hierarchy of needs, which includes money and for this case, the airline staff is also raising concern that they are not remunerated properly.