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Conflicts ad Ethcs - Coursework Example

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Conflict can results because of people having different goals, the different personalities of individuals, the scarce resources that lead to competition, the…
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Conflicts ad Ethcs
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Conflict and Ethics Conflict is inevitable and when it happens, the way an individual responds to resolve it will limit or enablesuccess. Conflict can results because of people having different goals, the different personalities of individuals, the scarce resources that lead to competition, the different approach styles that different people possess and finally the diverse norms and values that exist between individuals (Corvette, 2006). To deal with these conflicts, one needs to adopt a favorable conflict management style that will ensure success. . This research paper primarily looks at how one can understand conflict, conflict management styles and the basics of ethical communication.
A personal situation where conflict existed was between me and the fire brigade on the steps to take to put off the fire at my shop. In the end, it seemed the conflict only wasted time because we had diverse objectives. Mine was to try and save my property though it was impossible while the fire brigade’s was to try and put out the fire before it spread. The best conflict management style that we decided to adopt was collaboration. We decided to partner in order to achieve a common goal. Each of us was allowed to table their ideas, and in the end it leads to a win-win situation. Collaboration works in complex situations and trust is key. This method seemed to be the most appropriate for this situation.
The ten basics for ethical communication are; seek to elicit the best in communication and interaction with other group members, speak non-judgmentally, listen when others speak, only speak from experience and perspectives expressing your thoughts, needs and feelings, speak to understand others, respect other’s boundaries, avoid speaking for others, manage personal boundaries, avoid interrupting and side conversations and finally everyone must have equal time to speak (Corvette, 2006). In accommodation, all the ethical guidelines were followed.
Reference
Corvette, B. A. B. (2006). Conflict management: A practical guide to developing negotiation strategies. Upper Saddle River, NJ: Pearson Prentice Hall. Read More
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