Chapter 13 case study - Essay Example

Question It is a fact the introduction of PDA’s in Hank’s business in a new idea that has to take a longer period of time before it is completely implemented. This is a major challenge that faces many business organizations that have made efforts to emulate new modes operation. However, for Hank to successfully implement the use of the new PDA’s and their complete incorporation into his Greenery system, he needs to undertake intense awareness creation among the employees as well as his clients.

This is basically meant to create knowledge of the new modus operandi used at the Greenery. Question 2There are various suggestions and ideas that may be provided by different persons, who support such media technologies. One of these suggestions is the creation of awareness on the existing of the new technology. The other is re-branding of the packaging materials used by Hanks i.e. use of packaging materials that indicate the use of these new PDA’s and the technology used by customers. These ideas can be combined owing to the fact they are basically meant to facilitate the incorporation of the new modes of operation into Hank’s Greenery system.

Question 3Hank’s anticipation of the associated advantages of using the technology is realistic. The use of Information Systems in any business is usually associated with various benefits i.e. improved communication among employees as well as improved customer service provision. These are realistic advantages; however, there are usually certain disadvantages that may be experienced with the implementation of new operational systems in any organization. Research indicates that such systems may take time before they are completely adopted in the operational system of any business.

Work CitedBrien, James A., and George M. Marakas. Management information systems. 7th ed. Boston: McGraw-Hill Irwin, 2012. Print.