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Communication in the Workforce - Essay Example

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Organizational diversity means what kind of organizational working a company usually has within its folds. This could be in the form of a centralized fashion or a company which has a decentralized approach as far as its working methodologies are concerned…
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Communication in the Workforce
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Communication in the Workforce Organizational diversity means what kind of organizational working a company usually has within its folds. This couldbe in the form of a centralized fashion or a company which has a decentralized approach as far as its working methodologies are concerned. The centralized diversity of an organization understands the fact that the supreme basis of instructions and commands rests with only one single party and all the other staff members encircle this post of authority. It might also be true that an organization has different departments and within those different units, there is either the provision of centralized or decentralized approach. The decentralized form of diversity takes its basis from the rationale that more the number of staff members or employees within the organization, more distributed are the chain of command and authority within them. This means that there is little check and balance mechanism on their part and they are their own bosses. The organizational diversity thus stems from the ideology that the more complex the working systems of the organization, the more likely there would be problems within the whole organization and thus check and control would be less minimized.
Coming to the issue of diverse workforce within an organization where communication is a problem, one must understand that there should be a common ground on which all these people – the workforce understand the organization’s philosophies and principles. This will enable them to easily comprehend what is being said on an organizational level and what the different management hierarchies are thinking. This is possible by implementing e-mail programs which are tailored to the needs of the respective employees who are good at understanding one language or the other. Similarly this holds true for the workers who have problems in communication with the masses within the organization and for this anomaly it is best to devise ways and means which help them at conversing with each other.
Nonverbal communication is also another strong element which is used more and more in a setting that comprises of diverse workforce. However there is a need to properly devise the nonverbal signs and symbols and to align the same from a perspective which is free from racial or gender bias and is in line with the societal norms and ethical behaviors. After the same has been devised, there is a need to send it to all the employees and workers so that they get at the same level as far as the understanding of the rules and nonverbal communication symbols are concerned. When this process has taken place, one could easily witness communication to ease up within the organization which consists of a diverse workforce. One should believe that the cultural and ethnic backgrounds need not come in the way of effectiveness and productivity levels of the workers and staff and thus nonverbal and verbal communication mechanisms would mean success at the end of the day. All said and done, the organizations need to realize their due roles in the related setting and tailor their communication mechanisms in line with the very same.
References
Kikoski, John F. (1999). Reflexive Communication in the Culturally Diverse Workplace. Praeger Publishers
Schreiber, Evelyn. (1996). Muddles and Huddles: Facilitating a Multicultural Workforce through Team Management Theory. The Journal of Business Communication, Vol. 33
Hopkins, Shirley A. (1998). Diversity Leadership: A Mandate for the 21st Century Workforce. Journal of Leadership Studies, Vol. 5
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