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Communication in Organizations - Essay Example

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In the essay “Communication in Organizations” the author analyzes the branch of communication which deals with the efficient transfer of knowledge in organizations. Organizations have the authority hierarchies and certain formal guidelines that the workforce is bound to follow…
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Communication in Organizations
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Extract of sample "Communication in Organizations"

The structure of organizational goals, the feedback on the progress towards the attainment of these goals, and the fortification of the desired behavior all stimulate motivation and require communication.

Emotional expression: Many employees interact generally with their workgroups. This communication that takes place within the workgroup is a major source for the members of the group for expressing certain feelings such as frustration and satisfaction (Bobo 18).Information: This information can be exchanged all the way through formal communication channels or informal communication channels. This function of communication in organizations enhances the process of decision-making (Robbins).

The communication process is explained by this figure also: SENDER --> MESSAGE -->TRANSMITION -->RECIPIENTAn example to illustrate the communication process in an organization is that the manager is the sender usually and the employees are the receivers or the decoders. The changes that have affected communication in organizations' new techniques of communication that have transformed communication methods today are electronic communication, International communication, and non-discriminatory communication.

Electronic Communication in the BusinessElectronic Communication is a speedy and accurate transfer of information and cost-efficient transfer services. Electronic databases and storage systems have significantly changed the process of gathering information for organizational purposes. The way that electronic communication has impacted writing in organizations is through e-mail. Facsimile transmission is a more elegant form of electronic mail used in many businesses today (Munter). Televised pictures and interactive software on VDU's, maps, graphics, and circuits, Video conferencing, (LAN / WAN) fax, messaging systems, telex are examples of electronic communications.

Face-to-Face Communication in organizations face-to-Face communication conveys the true reactions and responses of people who are communicating with each other. People get instant, on-the-spot response, and feedback, which is essential for valuable communication in organizations. An organization without communication can not continue to exist. It is the key to the successful transfer of information between people working there. Hence the communication process taking place in organizations must be in the most vivid form (Peterson 198).

 

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