Effective Communication in Advising Workgroups on Contract Negotiations - Essay Example

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Effective Communication in Advising Workgroups on Contract Negotiations . . A Mini-Portfolio Presented to the Faculty of California State University Dominguez Hills . . In Partial Fulfillment of the Requirements for NCR 507 Course: Journalism, Mass Media and Communication …
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Effective Communication in Advising Workgroups on Contract Negotiations
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Download file to see previous pages LITERATURE REVIEW …………………………………………………………………5 4. RESEARCH METHODOLOGY…………………………………………………….…..10 OBSERVATION……………………………………………………….……11 INTERVIEW…………………………………………………………….…..11 SURVEY……………………………………………………………….……12 5. BIBLIOGRAPHY……………………..………………………………….......................13 APPENDICES Verification of NIH Tutorial Completion IRB Form B Abstract This portfolio supports the most effective process of communicating when advising workgroups of contract negotiations to maintain a positive workplace environment through an observational study and a literature review. This association helps workers to negotiate their grievances in a way that will maintain their good performance in the work environment. The observational study reflects a system through which the Association of flight attendants communicates to their members on maintaining professional conduct and safe services to the airlines clients while negotiating their contracts. The literature review examines various unions and workgroups communication to particular member problem with a methodological discussion to help employee to maintain a positive workplace environment despite their grievances. Effective Communication in Advising Workgroups on Contract Negotiations Conflict Story Contract negotiations by the Association of flight attendants, its flight attendants members and the airlines itself has experienced an ongoing conflict for a long period of time. Workers union has the mandate of communicating effectively to the employees of a particular workgroup the means of negotiating contract agreements in a way that positive workplace environment is maintained. This is unlike the case where most unions threaten employers with strikes and go slow activities to force solutions to employee grievances. It is important for the workers to use an effective means of communication that will prevent development of unhealthy behavior among the workforce. I have observed that undesirable communications to employees have a significantly negative impact on the work environment since it may encourage negative attitudes towards work and the management. The most effective process that union representatives can use to communicate to its member’s the issues regarding to their grievances when advising them is face to face. The process of face to face communication is the most effective way that will achieve negotiation result while a positive workplace environment is maintained. Face to face communications involves a situation where a joint meeting that involves all parties holding a discussion of issues that relates to each party. The discussions help workers to maintain a positive work environment as they negotiate their grievances with employers. The employee grievances range from issues of job security for both continuing and new employees to compensation and work benefits package incase of termination of employment. The union acts as a mediator between the employer and the employees with regards to contract negotiation issue. Literature Review The Association of Flight Attendants has undertaken to come up with a means of communicating effectively to their members to ensure that a professional workforce is maintained ...Download file to see next pagesRead More
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