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How to Support Operational Effectiveness - Essay Example

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The paper "How to Support Operational Effectiveness" describes that the language barrier is a cultural challenge facing Harley as they only use their local language. This language is not recognized internationally making it hard for the company to sell in other regions. …
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How to Support Operational Effectiveness
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Extract of sample "How to Support Operational Effectiveness"

Operational effectiveness has to be enhanced if the business has to continue achieving as per the strategies developed. This is because strategy and operational effectiveness are a duo that is both essential for the performance of Zara since it will enable constant change to be effected in the business, there will be flexibility and the workers will exert relentless efforts to achieve the organization's objectives.
The recommendations for Zara for improved operational effectiveness are to adopt the most modern technology to be at par with its competitors. The Point of Sales as suggested by Salgado due to the reasons given by him. One is that they are overtaken by technological advancement since they still run on DOS which is not supported by Microsoft currently. In case the company will need to advance to other markets as a strategy, it would be hard since technological connections would be impossible. The operational section for Zara is already effective and as many customers can make orders. Fulfilling such customer needs since they are many is a challenge hence the company should apply an IT system that will improve such efficiency (MCAFEE, VINCENT, and ANDERS). This will ensure they run their activities to satisfy customer orders and save on costs as well.
Due to heightened competition, Zara should use technology to produce the new designs of production from three weeks to a lesser period to aid increase of their supply. In this way, they will be able to respond to customer preferences in time. The company should also establish stable IT departments which will handle technological matters in time ensuring their operations abroad are never affected due to technological failure. Organizational efficiency is all about constantly improving the functional performance of Zara and hence the leadership and control of the manager will be in handy (MCAFEE, VINCENT, and ANDERS).
b. Organization and culture challenges facing Harley’s
Organizational and cultural challenges facing Harley in deploying IT to manage the business are several. Lack of diversification made the company in the position of not being able to establish firms in foreign countries, this reduced the need to apply IT solutions in running the firm due to central management. Secondly, we witness financial mismanagement which makes the company bankrupt. Bankruptcy is an issue since it affects the financial decisions of the company and those decisions other than investment decisions will always be given preference when a company is bankrupt. The company culture of quality manufacturing places the company in a situation where its clients can wait for their products for more than two years. This makes them not see the need for employing technology in handling their customers as they already have customers with others even waiting for them (AUSTINE, DEBORAH, and MARK).

For the company to effectively embrace technology to improve its performance, the challenges have to be addressed so that technological application is easier (AUSTINE, DEBORAH, and MARK). Read More
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