Employees Aspects - Communication, Involvement, Counselling, and Discipline - Case Study Example

EMPLOYEES’ ASPECTS Name: Institution: Table of Contents Introduction 3 Employee Communication 3 Employee Involvement 5 Employee Counselling 6 Employee Discipline 7 Conclusion 9 References 11 Introduction Maersk Group is a worldwide company based in over 130 countries. It was founded in 1962 and made a first discovery of oil at Kraka field. In this analysis, Maersk Oil Company will be useful in making proper analysis. Maersk Oil Company is a partnership type of business that is a successful and a visionary way of doing business. It is a good example of a great company that is owned by partners. Maersk Oil Company employs around 108,000 workers who are assimilated to become partners through buying of stock from the firm. This paper will delve on four topics and how they are related to the employees of Maersk Oil Company based in Qatar. The partners together owns a variety of businesses including; petrol stations and service shops across the Qatar, 291 quick shops, an online catalogue business as well as an oil terminal station and a refining unit. In this partnership, all the partners share the benefits and the benefits of the business that gives a sense of ownership to every employee. This company offers an equal opportunity to the workers. They have policies that guide their recruitment and hence they aim at getting the best in the market. They provide and equal opportunity to all the qualified potential employees. This means that the company does not regard the race, gender religion or nationality of a person. Employee Communication Employee communication in Maersk Oil Company starts with orientation. The orientation process of an employee in the organization is done prior to reporting to duty by the workers. According to the policies of the company, the employees meet the HR on the first day where they go through the guidelines. The new employees then are supposed to meet with their leader during the first week. The business firm has a standard base of improving their employees’ ability through proper communication. A successful organization with well-conducted research and employee communication is effective in delivering a noticeable improvement in its performance and especially in its sales. A good team in Maersk Oil Company competes in production and especially in the markets. The induction in the organization is well prepared in that there is a well thought curriculum for orientation. The curriculum is developed fully with full course and the syllabus. Most employees have career development as one of the key factors that drive them to seek employment in Maersk Oil Company. The organization thus has undertaken job training and development in order to retain employees. There is a positive relationship between employee development and the performance of the organization. Maersk Oil Company employees are equipped with necessary skills that they apply the same in the operations of an organization, and thus the positive outcome is expected. Providing all resources in an organization without proper human resource is a step towards failure. Thus, the organization integrates human resource with the necessary resources to achieve success. Employee development is thus critical for proper management and performance of the organization and is well upheld in Maersk Oil Company. Through communication, the managers in the organization manage the emotional part of the workers. This is because peoples’ emotions influence industrial and organizational psychology. The managers in Maersk Oil Company create a conducive working climate by maintaining personal respect to the workers in the organization so that they feel part of the firm. The workers should feel ‘at home’ in the work-place for efficient delivery of required services in the firm. Employee Involvement During orientation, the employees are provided an opportunity to interact with the management and get to know about the company. They are given the opportunity to ask question about the company and give an insight of what they expect in the company. Employee as discussed earlier is the most important aspect of Maersk Oil Company. This means that in making all the decisions in the organization the employees must be involved. The system applied by Maersk Oil Company of converting the employees into partners is a good system as it motivates the workers to work extra hard so that they can increase the amount of profits so that they can get a higher share. All the policies in the company involve the welfare of the employees and hence their participation in the development of the organization is necessary. On the other hand, the competitors in Qatar focus on making their business the best in the country through the use of colleagues in which they help the people through recruitment and training the workers. This highly motivates the workers and also potential employees since their training is provided. They also improve the places of work by providing clean and up to standard offices for the workers. In Maersk induction is taken seriously and hence all the employees are involved so as to know the culture of the organization. Teamwork is a culture that should be cultivated by the organizations to help employees to work together. Maersk Oil Company takes motivation of employees very seriously. One of the ways that are a major motivation for the workers is assigning the workers to where they are specialized and where they are best at. This ensures the employees increase their productivity significant (www.maerskoil.com). In full realization of the importance of employee involvement, MOQ provides insurance and compensation to the employees of the company. The organization also has a referral policy programme that supports the employees in their endeavours. The most valuable resource in a visionary economy is human resource. According to McGregor’s theories of work motivation, workers are viewed as basically lazy and need to be motivated by reward and punishment. He also argues that work is intrinsically-motivating. Employee Counselling EAP is the Employee Assistance Programme, a programme launched by Maersk Oil Company for the assistance of their workers. The organization provides its employees with communication methods that they can reach the EAP with. The programme offers to the employees it services free of any charges. EAP provides counselling to the employees on a 24 hours a day to accommodate as many employees as possible. The EAP in Maersk Oil Company offers services like managing life changes, stress management, bullying and harassment as well as substance and drug abuse and depression. Employee counselling in Maersk Oil Company reduces employee turnover in the organization. Enterprises with a high rate of employee turnover give a bad image to the society. Members of the public will, therefore, not engage with such kind of organization. This will result in the poor performance of such businesses. The management of this organization has the role to ensure the public opinion and perception of a company is active for its continued survival. Motivation, on the other hand, is vital for guaranteed better service provision. Employees who are motivated will always tend to deliver better services that will make their customers satisfied. Service provision is vital as it reflects the value of the company within the society. Employees who are motivated will offer valuable services to the community and hence improve the image of the company to the society. The management role is vital to the provision of such services since their strategies and an approach to work determines the level of employee engagement. The amount of profits made is another great indicator of the performance of a firm. Profits made if is more this shows the strength of Maersk Oil Company and the lesser the profits, the poorer are the performance of the firm. Maersk Oil Company makes very high profits and maintain their employees however firms with poor management are difficult to manage their workers. Another key performance indicator is the price of the stock in the market. It is assumed that if the prices of the stock are high it reflects the better performance of the firm in terms of investment, and this indicates strong performance. In addition, product variety and sale is another indicator. If a company’s product has a high demand and is of various products, it indicates an excellent performance of the company. The most valuable asset in Maersk Oil Company is the human resource that is entrusted with the company of improving the productivity of the company in various capacities. Equipping the employees with relevant skills is a crucial undertaking of any company focusing on growth. Employee Discipline The organization expects all it employees to follow the set rules and procedures in the organization failure to which will lead to a disciplinary action. The employees therefore, are required to comply with the terms and conditions in the in the contract, observe the codes of conduct and comply with health and safety requirements. The employees carry the biggest role when it comes to development of Maersk Oil Company. Therefore, their discipline is highly required in an organization. However, the organization undertakes particular roles in developing the employee since it is an investment in the organization. Part of discipline starts with a proper dress code. The employees are required to be neat at all they times as they represent the face of the company. Both male and their female counterparts have a specified dress code. A good example is that jeans are not allowed to be worn in the company as they are not considered business attires. The organization also accepts the local Qatari traditional dress as official attire. Another point that faces the disciplinary is absenteeism. In Maersk Oil Company absenteeism whether excused or not is not tolerated. In this case if an employee is noted to have the vice, the employee faces the disciplinary action which may include discontinuation from job. The company also advises its employees to behave properly and in a manner that is consistent to the company’s values and policies. The employees are required to behave responsibly as well as to respect the integrity, rights and other people’s property. The company in addition requires the employees to cooperate with the company in investigating an authorized use of information systems. One of the methods of ensuring employee development used by Maersk Oil Company is to let the employee shine. This is achieved by allowing the employee to do what he is best in. This gives an employee a reasonable working environment and thus records a success track. The company also has disciplinary actions including civil or criminal liability in the case of illegal access to networks. Another method of employee discipline development is through assessing the employee and knowing his/her strengths and weaknesses. Much emphasis should be on the strengths so that an employer can determine the best field that suits an employee and work towards developing him or her in that area. Once the strengths of an employee are identified, the necessary help should be given to the employee to enable him/her achieve the set objectives with a high competency level. Regularly focusing on the weakness of an employee kills the morale of that person. Human resource management in the organization applies various strategies with an aim to retain and develop the discipline of employees. Discipline is a crucial factor in employee development and retention. The human resource can discipline their workers through punishments. This instils a sense of discipline for the employees of Maersk Oil Company, and they would strive to behave well in the organization. The other factor is the employer policies and practices. The disciplinary actions and fairness is a key factor that helps retain employees. The relation that exists between employees and the management should be founded on the fundamental pillars of equity and justice so that appointments and even promotions are made in a transparent manner. Conclusion The human resource manager in this organization should have the interests of the workers at heart. The actions of the human resource manager should always take to mind the welfare of the individual workers. The managers of Maersk Oil Company should organize various forums to build capacity of the workers. There are workers whose objective in the company is to achieve personal growth. Such kind of workers needs to be given an environment that encourages them to grow. To achieve this training and capacity building forums should be organized to ensure the interest of this group is taken into consideration (Maersk oil.com). Working environment and conditions of work in Maersk Oil Company are other factors that should be ensured to trigger motivation. Providing a good environment provides motivation to the employees in the organization. This is due to the comfort that workers derive from such environment. Leaders should, thus, ensure that the working environment provided to the workers is suitable for performing the various tasks bestowed on them. Every organization has terms and conditions of engagement. The leaders should ensure that the conditions given to the workers will induce them to give the best to the business. The overall performance of Maersk Oil Company is determined by the actions of management. This will also determine the motivation on the part of the employees. References Maersk Oil Compliance Due Diligence Requirements: http://group.apmoller.net/bu/mog/CorporateSupport/legal/Pages/legalcompliance.aspx http://www.maerskoil.com/operations/qatar/pages/qatar.aspx Read More