Recruitment Practical and Specifications - Essay Example

Recruitment Practical and Specifications VACANCY ANNOUNCEMENT Post information Taylor International is a multinational chain storewith 72 branches worldwide, currently looking for suitable candidates to fill the position of: Job Title: Human Resource Assistant Job Grade: TI-8 Category: Management Contract duration: 6 months renewable to 2 years Location: Manchester Languages required: English Application deadline: 30-Apr-2015 Details of the job are mentioned below. How to apply Candidates are required to fill the Personal Information Form, P.I. 44 together with a cover letter quoting TI/NA02435/15 HR Assistant. The applications should be made via email not later than 30th April 2015 to ti.recruitement@ti.org Recruitment qualifications Education Bachelor’s degree in Business Administration, with HR proficiency certificate Experience 5 years and above from an International Company Language Requirements Fluency in English Only applicants who meet the company’s criteria will be contacted. Background Under the supervision and guidance of the Human Resource Department, the Human Resource Assistant will ensure accuracy, consistency and high quality of the work. The Human resource Assistant will uphold professionalism, rules and regulations of the Department. The Human Resource Assistant will link with the operations department, staffs and programme coordinator for service consistency. Job description specification The HR assistant will support the HR Associates as a team in implementation of the staffs benefits and entitlements in accordance with the Labour Laws. The HR Assistant is required to maintain utmost accuracy, transparency and maximum compliance with the company’s rules and regulations. The HR Assistant will advise the junior staffs, partners and external clients on their benefits and entitlements during their engagements with the company. The HR assistant will be responsible for remunerating, training and handling of the junior staffs’ issues. The HR Assistant will act as an intermediary between the company and the clients for the submission and supervision of minor contracts and clients entitlements. The HR Assistant will be required to meet the department’s work schedules, deliverables within the set timeframes in line with the department’s strategy. The HR assistant will be accountable for the company’s resources especially the contracts, entitlements and benefits on the management’s behalf. The HR Assistant will oversee and support the company’s surveys from the field executives in order to ensure the collection of accurate and adequate information. Assist the HR Associates in the administration and certification to ensure compliance with the company’s policies and the relevant authorities. The HR Assistant will be required to uphold the departments’ guidelines in maintaining financial accountability with utmost secrecy. Organized and proactive person who can implement Statutory compliances Competent person who understands the structure of the company Possess advisory skills in fostering solid relationship between the stakeholders Should be confident and an effective communicator Should be responsible in order to handle comprehensive tasks Flexibility to work under pressure under certain situations Accountable for his actions Should possess supervision skills Should be a person of integrity in maintaining the company’s policies Curriculum Vitae Kevin Hart 23 Leeway Street, Oxford kevhart@gmail.com 083 453 3487 www.linkedin.com/kevhart Personal Profile A multi-skilled and experienced human resource manager with conclusive skills in employee relations and general management; Capabilities in advisory skills, resourcing, ability to perform and recruitment functions of an organization; Knowledgeable in employment conditions, work practices, pay and diversity management. Training and Qualifications 2001-2004 Oxford University Bachelors of Business administration Human Resource option- GPA 3.65 1999-2001 ITEK Employee relations- credit 1995-1999 Grinstead Secondary Work Experience MACDONALD’S LTD 2010-2015 Assistant Human Resource Duties Handling redundancies, maternity leaves and employees issues. Short listing of job candidates. Advising on grievance and disciplinary processes. Improving and recommending on HR policies. Setting up of candidates and workers databases. Training of new employees. Organizing interviews for new candidates. Writing of contracts for new employees. Conducting interviews with relevant questions. Advertising of jobs on the media. Assisting in the management of the safety and health issues in the organization. Key competencies and skills Ability to interpret and analyse complex situations. Experience in salaries review. Monitoring of the staffs skills and experiences. Professionalism in dealing with confidential issues. EVANS LTD 2007-2010 HR Generalised Duties Coordinating with management in relation to employees issues. Ensuring the company’s compliance with relevant governing authorities. Supporting the managers in payroll and bonus activities. Liaison with union representatives in handling negotiations and other regulatory duties. Project management. Administration of pension and statutory deductions. Developing job descriptions. Managing training budgets. Evaluating training needs of employees. Providing high quality customer support in times of challenges. Assisting in making instrumental changes within the different departments of the organization. Key Competencies and Skills Openness in handling change and the organizational complexity. Ability to work under challenging situations. Deliverance of timely and organized information to employees and ream managers. Ability to implement new processes and systems. Quick and easy sharing of information. Ability to prioritize work schedules. Analysis of challenges logically and carefully. MARKS & SPENSER 2004-2007 HR Administrator Drafting of contract letters. Provision of induction materials to new employees. Drafting of weekly and monthly reports and forwarding to the management. Offering assistance to the HR Manager with any of the human resource duties. Involvement in the employee reward strategies and proposals for improvement purposes. Maintenance of the payroll and attendance records. Key competencies and skills Maintenance of accurate records and databases. Ability to understand fundamental Administration methods and processes. Keeping up to date with informational and technological changes. Maintaining effective client relationships. Hobbies Reading business documentaries and journals Networking References Assessment Demonstrates the ability to build a rapport The applicant should have the ability to work in teams for a common purpose. The applicant should have ability to engage with other staffs easily. The applicant should have the ability to handle employees’ confidential issues comfortably. The applicant should have interest in gender diversities, religion, age sensitivity and racial differences. The applicant should embrace integrity in while handling work duties. The applicant should be conversant with ethical Labour rights and freedoms. The applicant should have been a leader for more than 5 years and shows the ability to cope and manage others. The applicant should work with outward ethics even under tight work schedules. The applicant should contribute effectively in organized team activities. The applicant should demonstrate flexibility in advising junior and senior staffs in times of need. The applicant should express the ability to share and develop the existing HR guidelines for effective work operations. Demonstrates the ability for self management The applicant should have self drive in managing the daily core functions of the company. The applicant should have a continuous and positive attitude towards the job. The applicant should be open and independent in implementing change. The applicant should collect and process feedbacks from the supporting staffs. The applicant should act sober and competent at all occasions. The applicant should remain calm and focus even when there are negative comments and feedbacks about him. The applicant should be able to generate own ideas in pressing situations. Demonstrates the ability to put the customer first The applicant has to deliver correct information to the customer regarding queries. The applicant has to process the suppliers contracts in due time. The applicant has to handle clients’ complaints quickly and effectively. The applicant has to ensure confidential documents of the clients are kept safely. The applicant has to assist the customers in filling relevant documents like contract forms, entitlement forms. The applicant should demonstrate the ability to provide clients with relevant information pertaining to statutory compliance. Demonstrates an ability to interact with a diverse cultural mix The applicant has to build and sustain effective relationships with the diverse clients. The applicant has to share experiences and knowledge with the staffs regardless of the gender and ethnicities. The applicant should foster conducive environment towards workmates and supporting staffs. The applicant should express willingness to work with the outside community in an effort to promote corporate social responsibility. The applicant should employ the spirit of workmanship to engage and interact with the minority groups for example the LGBT. Assessment Measures: Rapport Satisfactory creates a quick and natural rapport with the interviewers, able to provide evidence of effective management qualities with examples and possess high personal attributes Good creates a balanced rapport with the interviewers, able to provide above-average evidence of management qualities with average examples and possess acceptable personal attributes Fair builds marginal rapport with the interviewers, provides limited evidence of management qualities with examples and possess average personal attributes Poor lacks rapport with the interviewers, lacks evidence of management qualities and examples; poor personal attributes Self Management Highly Motivated Shows high evidence of self drive, believes in innovation, timely result-oriented, posses exemplary work attitude Motivated Shows average evidence of self drive, partly believes in innovation, views results as dependent of other unseen factors, posses average work attitude Least Motivated Lacks self drive, lacks the vision of innovation, job oriented, lacks constructive work attitude Customer Focus First Priority Always available, values customers more than his job, solves customers issues promptly, customers satisfaction is the applicants motivational factor Second Priority Available when sought, believes in accomplishing his duties first, solves only complicated customers queries, satisfaction from lack of customers queries and interaction Marginal Priority Limited availability, delegates customers queries to floor managers, finds satisfaction in delegation customers issues to relevant units Cultural Diversity Highly Interested Highly values cultural integration, believes in multiculturalism, highly values equality Interested Moderately values cultural integration, average belief in multiculturalism, believes equality is subjective Least Interested Lacks interest in cultural integration, finds interest in ethnicity, believes equality is subjective Interview Questions Rapport How can you handle violent customer complaints? Follow up question, “what steps can you take to prevent future complaints on the issue?” The applicant needs to demonstrate the ability to handle issues under-pressure Self Management In case of employee strike, how can you handle the challenge? Follow up question, “How will you prevent future cases? The questions intend to explore the applicants innovative ideas in handling challenges Customer Focus How can you maintain the clients’ relationship? Follow up question, “Is maintaining the existing clients important?” The applicant has to illustrate the purpose of the customers, in relation to the company’s success Cultural Diversity How do you feel in to work in a multicultural work environment? Follow up question, “How will you handle employees cultural dispute” The applicant has to show the ability to interact and work with diversified employees References Catano, V. M. (2009). Recruitment and selection in Canada. Toronto: Nelson Education. Compton, R. L., Morrissey, W. J., & Nankervis, A. R. (2009). Effective recruitment & selection practices. North Ryde, CCH Australia. Luczak, K., & Thompson, C. E. (2005). HR how-to--recruiting & hiring: everything you need to know about recruiting and hiring new employees. Chicago, CCH. Randhawa, G. (2007). Human resource management. New Delhi, Atlantic Publishers & Distributors. Catano, V. M. (2009). Recruitment and selection in Canada. Toronto, Nelson Education. Aswathappa, K. (2005). Human resource and personnel management: text and cases. New Delhi, Tata McGraw-Hill. Pankl, E., Theiss, D., & Bushing, M. (2010). Recruitment, development, and retention of information professionals trends in human resources and knowledge management. Hershey, PA, Business Science Reference. Read More