Organizational Communication about internship - Essay Example

Comments (0) Cite this document
The organization and the individual benefit from gossip, especially if well understood and managed. It is common within and outside the organization. However, gossiping may sometimes cause distraction and…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.3% of users find it useful
Organizational Communication about internship
Read TextPreview

Extract of sample "Organizational Communication about internship"

Organizational Communication about internship Part A Is office gossip beneficial for individuals? Organizations? Explain why or why not?
Indeed, gossip is an important activity at the work place (Miller, 2014). The organization and the individual benefit from gossip, especially if well understood and managed. It is common within and outside the organization. However, gossiping may sometimes cause distraction and waste valuable time. Gossip provides not only an opportunity for employees to reaffirm their personal bonds, interests and experiences, but also builds and maintains unity among the participants. Any manager who understands his or her workers will know that gossip is more than title-tattle, but is an essential activity for maintaining healthy interpersonal relations, which the production depends on (Downs & Adrian, 2012).
2. What role does communication play in customer service and the hospitality industry?
The modern economy is moving from manufacturing to service orientation. In essence, service production is crucial to human life because it relates directly to human social activities (Downs & Adrian, 2012). Therefore, there are a lot of personal contacts with people. This is seen mostly in hospitality industries like hotels and restaurants. In such places, where business success is dependent on customer satisfaction, effective communication should be enhanced. A good communication strategy enhances customer satisfaction and attainment of organizational goals. Furthermore, because too much engagement with customers, communication helps to clear up misunderstanding and promote straightforward business deals free from inaccurate information, sarcasm, and personal attacks. Usually, customers are ‘right’ and they should be treated with utmost good faith to feel appreciated. This can be achieved by effective communication.
3. How do the manager and/or company get employee input and why should they?
According to Miller, (2014), there is no employee who wants to be a faceless cog. Irrespective of how small or big the organization is, workers who are not appreciated and accommodated will drain the moral of other workers leading to low productivity and high turnover. Before the voiceless employees drain others, the company can conduct regular employee surveys to ascertain issues affecting them. This is the most recommended method of getting their input clearly examined. Employee survey is paramount because the organization can identify the loopholes and take corrective measures. Surveys bring on board all the parties to understand what each one is expected to. As a result, productivity levels will be maintained.
4. Which type of communication (verbal or written) do you think is most effective in a work setting? Why?
Written communication is formally accepted and removes doubts. Once words have been put on paper, it can easily be authenticated as opposed to written. Also, it cannot be easily altered and once written, the same information can reach all the recipients undistorted. Lastly, it can be stored for future reference. This can be stored in hard copy form or stored electronically.
Part B
Characteristics of a good communicator
Friendly to everybody
Makes use of illustrations very well
Asks questions
Informative and brilliant
Talks with confidence and security
Characteristics shadowed the manager
Friendly- indeed the manager is outgoing and social to everybody. Everybody he meets becomes his friend the next minute. He is talkative such that you cannot easily tell he is the manager.
Informative and brilliant- he is knowledgeable and full of information about what is happening around him. When you ask him some questions regarding the concept of operation, he goes beyond the expectation. Even other heads of sections approach him for advice.
Makes use of illustrations very well- by his gift of wealth of knowledge; he integrates examples and illustrations. He can bring a scenario out of context to illustrate something that makes everything simple however much it looks hard.
Talks with confidence and security- he is always courageous and confident of what he is talking about. I think this is because he is aware of what is happening. Interesting, he is sensitive to harsh words, thus hard to hurt others.
Downs, C. W., & Adrian, A. D. (2012). Assessing Organizational Communication: Strategic Communication Audits. London: Guilford Press.
Miller, K. (2014). Organizational Communication: Approaches and Processes. NY: Cengage Learning.
Shatzer, N. S. (2008). Liberal Arts Experiential Internship Learning and Assessment. University of California: ProQuest. Read More
Cite this document
  • APA
  • MLA
(“Organizational Communication about internship Essay”, n.d.)
Organizational Communication about internship Essay. Retrieved from
(Organizational Communication about Internship Essay)
Organizational Communication about Internship Essay.
“Organizational Communication about Internship Essay”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Organizational Communication about internship

Organizational Communication

...? RUNNING HEAD: ORGANIZATIONAL COMMUNICATION Table of Contents Table of Contents Introduction: Communication entails the transfer of messages through symbols in such a way that the message being conveyed will be understood. It refers to the practice of transmitting information, feelings, views, ideas and strategy between and among various levels and departments of an organization or to the public. Communication can be verbal or non-verbal, which means it might entails use of signs, touch, gestures, facial expressions or body movement (Fredric & Jablin, 2007). Because of its importance to our day-to-day life, communication ought to be as effective as...
12 Pages(3000 words)Research Paper

Organizational Communication

...? Organizational Communication The memo would address the following concerns, to wit provide a definition of organizational communication; (2) explain how organizational communication can break down; (3) discuss the steps involved in restoring organizational communications; (4) explain what can help improve the client's existing organizational communication practices by including all relevant aspects of culture; and (5) discuss how the various dimensions of the client's communication must be aligned. Organizational...
5 Pages(1250 words)Research Paper

Organizational Communication

...?Gender Differences in Communication and Gender Inequality in the Workplace From traditional values and gender-specific roles, the new millennium haswitnessed the evolution of women in their quest for their place equal to men. Numerous studies have shown how women, previously viewed as feeble in their performance in jobs traditionally reserved for men, have empowered themselves to prove that they are as capable, if not more, than their male counterparts. This essay will discuss gender differences in the workplace, specifically how each gender communicates and how they perform as organizational leaders. It will derive its information from research of the literature on gender and...
15 Pages(3750 words)Research Paper

Organizational Communication

...?Organizational communication Introduction: Toyota Motor Inc. Organizational communication has a symbiotic relationship with the firms’ processes andculture and plays a key role in fostering a harmonious work environment. According to Pomeroy (2004: 46) “Great companies create strong, positive company cultures that foster happy, engaged employees who feel empowered to make decisions in their daily work”. The rise of the Japanese automobile manufacturer Toyota Motors is a case in point, whereby the effectiveness of organizational communication processes was translated into improved productivity. At a time when the American firms were grappling with a steady decline in employee performance and dwindling productivity, the Japanese... ...
5 Pages(1250 words)Essay

Organizational Communication

...COMMUNICATION AND POWER Power in organizations is often created, enacted as well as maintained in different ways varying from organization to another and from a region to another. Research reveals that many scholars in the discipline of organization ascribe to the notion that ‘power is domination’. The assumption may be founded on the fact that within the US, many organizations perceive domination to be the basis of power. In such an illustration, Pierce and Dougherty (155-159) sought to study the creation, enactment and maintenance of dominance in the case of TWA while acquiring the Ozark airlines. This paper therefore analyzes the findings from the paper on the tools of communication adopted by TWA to...
3 Pages(750 words)Essay

Organizational Communication

...will just be moved by corporation’s dictate. Nation-state is not just economy dependent but also governmental. 4. What should be the relationship, if any, between multinational corporations and nation-state? Explain. The relationship that must exist between multinational corporations and the nation-state is that multinational corporations should be of great help in building up the nation. That is possible whenever corporations contributes to escalate economic status and improve the living conditions of the people in the society. However, their relationship should be restricted that the law making body or the government should be independent from the influences of such corporations. Political decisions should not appear that the...
2 Pages(500 words)Essay

Organizational Communication for granted both within our personal lives as well in the work setting. Our ability to communicate allows us to coordinate our actions and in making important decisions that have the potential of impacting more than one individual and hence have a larger impact on the organisation (Church, A., 2001). Communication is always at the interface that holds different functions, groups and individuals together in the perspective of the any change around us, whether internal or external, for example leadership, management, organisational structure or team based rewards system. (Cheney G Content-Processes-Roles (CPR) model by Church provides the general understanding about the...
7 Pages(1750 words)Term Paper

Organizational Communication

...Organizational Communication Key Words: Organizational Communication, Nature of communication, Communication,1. Identify the sources of organizational communication changes. Culture Technology, for instance, Email networks or other computer supported social networks (CSSNs) (Murshed & Hossain, 2009). Employees’ diversity and demography (Bair, 2009) Organizational hierarchy/structure (Murshed & Hossain, 2009) 2. Discuss what aspects of organizational communication have not changed. Why? The organizational...
1 Pages(250 words)Research Paper


... Teacher Organizational communication Northeastern is a reputable known for its high academic standard and respectability in the community as well as in the professional world. I have to admit that I was intimidated before going into Northeastern University thinking that the people there may be unwelcoming or snob or that they may not like me. This impression however changed when I joined ____ club (name the club or organization). I was first hesitant to join but a friend prodded me until I decided to join because I was really interested. I was very reserved and shy at first because I did not know how they will receive me or whether I will be welcomed. Then they conducted this “Newbie orientation” which is really a fun way... of...
1 Pages(250 words)Essay

Organizational communication

...Organizational Communication al Affiliation) I felt most satisfied with a certain meeting I attended, where all participants were actively involved. There were interesting presentations and it was evident that the presenters had prepared and mastered their background material prior to the meeting. I usually find organized meetings productive. I often feel dissatisfied with ineffective corporate meetings that consume many resources. I never enjoy when the objective or the agenda of the meeting is not properly stated, which could lead to a disaster after the meeting. Moreover, I almost never like meetings, where there is too much motion, as it leads to disruptions. I usually consider the basics of a...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Organizational Communication about internship for FREE!

Contact Us