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Differential Impact of Information Communication Technology on Employees - Literature review Example

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The paper analyzes a study that was undertaken to establish the impact of ICT on employees, with a view to applying critical analysis into the theoretical background of the study, the methods applied the findings and their merits and finally concluding the report with a summary of the study…
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Differential Impact of Information Communication Technology on Employees
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Download file to see previous pages Social constructivism forms the theoretical background for the analysis in this study, where the theory holds that meanings and knowledge is created through a process of micro-social interactions between different people, where interactions and negotiations eventually form a social understanding (Barnes, 2012:122). Thus, in the same way, technology is an aspect of the society that ought to be negotiated, as does the issues of culture and other social-cultural factors. In this respect, technology and technological change are the outcomes of a complex process of negotiations, which will, in the end, create a common understanding amongst the different stakeholders (Barnes, 2012:127). However, the most important aspect of technology is the fact that technology is a component that comprises of varied applications, which are socially constructed by individuals, and thus cannot simply be generalized. What this means is that; while a new technology might be introduced in the organization for all the employees to apply in their different job responsibilities, each particular individual understands technology on their own accord (Barnes, 2012:123). Therefore, the adoption of new technology within an organization does not have to follow a predetermined path but must be allowed to pass through the process of negotiated interactions, until all the stakeholders are capable of forming the requisite knowledge and shared meaning.
Nevertheless, the theory of determinism has been applied to criticize the position held by the Social constructivism theory, by holding that for every different technology that an organization introduces, there must be some different effects on the individual stakeholders, which cannot be controlled through the creation of a mutual understanding (Barnes, 2012:123). Thus, this theory holds that technology needs to be studied on the basis of how individuals interact with it. ...Download file to see next pagesRead More
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