Business Communication And Presentations - Essay Example

This essay stresses that the importance of communication and particularly communication of expectations is central to individual and organizational effectiveness. The organizational expectations should be unambiguously communicated to the individual manager which was not done in the case of the new Finance Director. He was thus unable to fit in the overall pattern and respond to the role expectations appropriately. The Managing Director further failed as the role sender in communicating the desired behavior.

Despite this he evaluated and sanctioned the Finance Director as he was primarily concerned with self-interest. He was interested in the performance of his region and not of the corporate as a whole. Since the expectations were not clearly communicated there was lack of shared expectations. This situation presented an opportunity to the Finance Director who was proactive and defined his own role. This paper makes a conclusion that poor communication is the key driver of negative feelings among the top executives in any organization.

Since the CFO is at a different location, the Finance Director has absolutely no face-to-face contact with him and hence tends to report regularly to avoid misunderstandings. Now that the Finance Director has been confronted by the Managing Director he has to explain and justify his position. He has to give a feedback on his actions and the work that he has been executing.