Free

Communication Skill Assessment - Assignment Example

Comments (0) Cite this document
Summary
Communication is the means by which ideas, thoughts, and general information are passed from one party to another. It is also the exchange of information through writing, speaking or any other medium. Some experts note that…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98% of users find it useful
Communication Skill Assessment
Read TextPreview

Extract of sample "Communication Skill Assessment"

Communication Skill Assessment Communication Skill Assessment Communication as it is a vital part of our daily lives. Communicationis the means by which ideas, thoughts, and general information are passed from one party to another. It is also the exchange of information through writing, speaking or any other medium. Some experts note that communication has a lot to do with the successful passing of feelings and thoughts. If communication is not done the right way, effects can be detrimental to a person or organization as stated by Foneris (2002). Some of the effects of poor communication include: low productivity especially when goals are not relayed properly; low morale that comes from misunderstanding of tasks leading to confusion that may have effects on self esteem; and mistakes that come from misunderstanding. Communication skills are the ability to pass information in away that is effective and efficient to others. People with good verbal and written communication skills are instrumental to organizations as they help relay information for the company’s benefits (Business Dictionary.com, 2014).
Assessment tool
Upon taking a communications skill assessment test on mindtools.com, I got a score of 55 points. According to the assessment, I am not an excellent communicator and neither am I a bad one. The score meant that I am a good communicator but still have problems in a few areas (Mind Tool, 2014). The test had a total of fifteen multi-choice questions/statements that had to be responded to by marking inside a circle. The possible answers would range from not at all, rarely, sometimes, often to very often (Mind Tool, 2014).
The first statement dealt with how confusion is handled in terms of ability to predict their causes and solutions even as the second covered the amount of information given when working with written information including memos and emails. The third and the forth statements dealt with reactions when something is not understood. The fifth and sixth dealt with perspective and perception. The issue of written information is covered in the seventh and the eighth statements; here the focus is mainly whether consideration is made to use emails to effectively communicate. It also deals with whether revision is considered when dealing with written medium such as memos and reports. Gestures and illustrations are dealt with under the ninth and tenth statements. Here it is a matter of paying attention to people’s body language and use of diagrams and charts to express thoughts. The next three statements dealt with meditation before communication, what the person being communicated to needs to know and how to frame the idea being communicated. It also covers considerations given towards the best means to send messages. The last two statements handle how to deal with misconceptions, and barriers that come with cultural differences (Mind Tool, 2014).
Communication Gaps
From the detailed interpretation of the assessment, some of the communication gaps that rose can be summed up into breaching of communication process. The normal steps of communication begin from the source, through a channel to a receiver with possibility of feedback. Between the source and the channel there is encoding and between the channel and the receiver is decoding (Mind Tool, 2014). At the source more needs to be done in terms of thinking of what information to give and how to give it to avoid wasting time trying to pass unnecessary information. Too much talking and writing may lead to confusion to the receiver. Most information is passed without consideration of the recipient’s perspective leading to part of the information being lost. When writing, effort should be made to see that information is passed in the best way to maintain the sender’s original intentions (Mind Tool, 2014).
Additional training
From the detailed interpretation and the communication gap, it is clear that I need to do more to in aligning the steps of communication. I therefore need extra training on areas that deal with encoding of the message in a way that it can best be understood. I also need training on how to improve my emails and speeches.
Improvement on current skills
One way to improve on my communication skills is to show appreciation to others. This can be done especially, in cases where people have given their time and contribution in the process (Scuderi, 2013). This shows respect and honor to participants. I also need to be positive, avoid complaining, and avoid negativity which may lead people to switch off in the process of communication. Listening plays a crucial part in communication; people do not like being interrupted when speaking. Listening also helps in seeing the other person’s point of view as you keep an open mind. Listening can also be double up with follow ups and feedback requests (Scuderi 2013). This helps you know whether both parties are on the same wavelength in terms of communication.
Conclusion
Communication is not just about the person passing the information, but the message, channel, and the recipient as well. It is also not just about what but how you communicate. Between the source and the channel there is encoding where information is put in the best way it can be understood. Unnecessary information should be avoided to help the recipient focus better; it should be kept simple and also short. Between the channel and the recipient is decoding, if encoding is poorly done and a wrong channel is used then there could be misconception and miscommunication.
References
Foneris J. (2008). Effects of bad communication. Retrieved April 4, 2014 from http://smallbusiness.chron.com/effects-bad-communication-business-2880.html
Scuderi R, (2013). 9 tips to improve your communication skills. Retrieved April 4, 2014 from http://www.lifehack.org/articles/communication/9-tips-to-improve-communication-skills.html
Mind Tools (2014). Communication skills: how good are your communication skills?. Retrieved April 4, 2014 from http://www.mindtools.com/pages/article/newCS_99.htm#Explanation Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Communication Skill Assessment Assignment Example | Topics and Well Written Essays - 500 words”, n.d.)
Communication Skill Assessment Assignment Example | Topics and Well Written Essays - 500 words. Retrieved from https://studentshare.org/human-resources/1636884-communication-skill-assessment
(Communication Skill Assessment Assignment Example | Topics and Well Written Essays - 500 Words)
Communication Skill Assessment Assignment Example | Topics and Well Written Essays - 500 Words. https://studentshare.org/human-resources/1636884-communication-skill-assessment.
“Communication Skill Assessment Assignment Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/human-resources/1636884-communication-skill-assessment.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Communication Skill Assessment

Communication and Interpersonal Skill

...? Communication and Interpersonal skill It is believed that in order to for human beings to survive in a society it is necessary for them to communicate. Is that why man is a social animal? To be accurate, it is true and very much factual. Human beings cannot survive if they are unable to communicate and lack interpersonal skills. The definition of the term communication has been provided by Littlejohn & Foss (2011: pp.3) “Those situations in which a source transmits a message to a receiver with conscious intent to affect the latter’s behavior.” This specifies that the process of expressing thoughts and messages through language or...
9 Pages(2250 words)Essay

Personal Communication Assessment

...?Personal Communication Assessment Introduction Communication plays a very imperative role in success both at personal and professional level. Without effective communication skills, it becomes difficult to create interpersonal relationships especially in the corporate world. Arguably, the most successful leaders, politicians, and businesspersons owe their success to effective and efficient communication skills. I have taken it as personal initiative to evaluate the level of my communication skills in order to stay in line with my career objective of becoming a successful businessperson....
3 Pages(750 words)Research Paper

Management skill

...?Running Head: Planning a Birthday party for friend Management Skill Introduction The following essay is about a surprise birth day party celebrationwhich I organized in October this year for my best friend. The discussion includes steps showing how I along with my other friends managed to organize it in such a short span of time. Discussion Birthday is a special occasion and a day to be celebrated for everyone whether adult or children. It is a day when a person celebrates his or her anniversary of birth. It is being celebrated in various cultures either with a gift or party or both. The celebration of birthday states how old a person would be. It is the way of being thankful for what we have in life and a time to...
3 Pages(750 words)Personal Statement

Assessment item 1: Skill Development (Individual)

...that the authors suggest is that pressure co-opts the working memory, demanding cognitive functions that should be used for proceduralized motor skills. This theory suggests that pressure would impose differently depending on what kind of skill is being performed (DeCaro, Thomas, Albert, and Beilock 2011, p. 391). Apolloni and Gargiulo (2011, p. 151) created a study in which the diffusion of behaviors within a group was looked at as coming from one individual. A community or a group will have conforming behaviors but there will be individuals who introduce new behaviors in order to keep the group dynamics from becoming flat. The papers presented up to this point show that group behaviors...
15 Pages(3750 words)Essay

ASSIGNMENTREADING SKILL

...Ayse Gulcicek Prof. XYZ English 001 November 12, 2007 Assignment-Reading Skills Section One a) Article revolves around the experiences of a curious girl working on the minimum wage for one month. 1(b) Article 2 summarizes important facts and figures about minimum wage in Europe and the UK. Section Two 2(a) 4. Both of these 2(b) Because it contains both observable, factual information and opinions, judgments and beliefs of the writer. 2(c) Savoy 2(d) An outsourcing cleaning services provider company 2(e) Easier than expected 2(f) Oasis 2(g) The writer of Article 2 2(h) Netherlands, Belgium, France 2(i) "whole family of mice" 2(j) 210,000 Section Three 3(a) Jean-Pierre Danthine is a professor of macro economics and finance... Gulcicek...
2 Pages(500 words)PowerPoint Presentation

Written communication assessment ( 30%)

...Written Communication Assessment Part I Pharmacy Forum The forum was able to provide a picture about the different pharmaceutical organizations in Australia that we, as future pharmacists may be members of. The Pharmaceutical Society of Australia (PSA) is considered to be the “national professional organization for pharmacists in Australia” (“Representing the Profession of Pharmacy”). It was founded in 1977 by the state pharmaceutical societies. These founding societies have been around for more than 100 years. Through the PSA, the pharmacy profession had a national identity and a chance to organize its activities, to coordinate consultation and collaboration with the Commonwealth Government and other health professionals... to the...
8 Pages(2000 words)Essay

Communication skill -roseberg

...Communication Skills - Rosenberg apply the key factors of successful verbal (face to face communication skill from reference to chosen approach and to a conflict or difficult situation . Situation can be hypothetical or real life http://www.nonviolentcommunication.com/pdf_files/key_facts_nvc.pdf article Communication is the process of interaction between two or more individuals. Verbal communication is an example of communication where people use face to face communication to better get their point across. In this form of communication, people receive responses from ongoing...
2 Pages(500 words)Essay

Acdamic skill

...Review of two items from research method and methodology proposal This essay is an analytical review of two of the items from literature research forRMS. It considers the trustworthiness and usefulness of my sources in relation to my research proposal. My research is centered on an exploration of apple’s dominance of the smartphone industry in the UK. Research is regulated to get at the truth of a subject. However, the trustworthiness is often very difficult to find. As a researcher, you will find every question had some different answers. Each event, according by witnesses accounts are described differently, in part, because the event is clouded by opinions and viewpoints. Sources, such as Google sources, are not that reliable... of two...
2 Pages(500 words)Essay

Training skill

...Which roles do you feel you are better prepared to participate? The roles prepared to participate are as a manager and trainer. I am basing this on the ideal of possessing of command, and the ability to organize individuals into running a particular activity without facing unreasonable resistance. As a manager it is expected that you have knowledge on planning, organizing, staffing, budgeting, coordinating and controlling. These are the universal roles of management regardless of profession. Communication skills play a vital role in this aspect for example; proper coordination and controlling will require the communication process to be as efficient as possible. On the contrary as much...
1 Pages(250 words)Assignment

Communication Skill Assessment

...Communication Skill Assessment Communication Skill Assessment Skills Assessment As a Financial Analyst, I contact many people each day in the organization that requires me to provide them with updates of the departments financial position. However, a common trend has led to my assessment of my skills. Although some criteria used were from a personal observation, others were external especially from my coworkers, friends, and my seniors (Duffy et al., 2004; Baack, 2012). In particular, I have identified that I have a problem communicating with people on a...
2 Pages(500 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Communication Skill Assessment for FREE!

Contact Us