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Starbucks as an Ideal Employer - Essay Example

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The author of this essay "Starbucks as an Ideal Employer" touches upon the Starbucks human resources system. As the text has it, Starbucks is considered as an “ideal employer”. In their mission statement, it has been clearly maintained that “they treat each other with respect and dignity”. …
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Starbucks as an Ideal Employer
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Download file to see previous pages The company makes all possible effort to satisfy its employees, irrespective of the fact that either they are part-time employees or are full-time employees. Even at the growth rate of 20 percent per year, the company managed to retain a “small company atmosphere”, where the top managers used to talk with the store managers on the regular basis so that a feeling of togetherness exists in the organizational culture. Starbucks always maintained high pay scale as compared to the industry standers; also other facilities like health care benefits, not just for the full time employees, but also for the part-time workers; “work-life balance programs” to provide flexibility in the working hours to suit different requirements of different people; also provided “working solution” facility for the employees so that they can easily search for childcare or eldercare services. The main motto of these facilities was to provide assistance to the employees so that they can work without any hindrance or disturbance. The company pays great emphasis on recruiting their employees and training them because they believe that “right people should select right people”. Starbucks makes the huge investment for training their employees. They provide special 24-hour conduction training to all employee, during which the employees come to know about company’s mission and goal, they gather knowledge regarding coffee roasting and coffee making, and the most important thing that “how to satisfy the need of customers”. As a result of this, turn over rate is just 60 percent per year in Starbucks which is one-third of the retail industrial market (200 percent per year). 
So it can be concluded that Starbucks pays a lot of attention in selecting and retaining right employees, they assist their employees in the best possible manner so that employees can provide their best services to the company. The main aim of the company is to maintain a small company culture where both the employer and employees feel like a family. ...Download file to see next pagesRead More
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