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Human-Resource Manager Interview Report - Assignment Example

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This paper may serve as human resources interview assignment example. Job title of the interviewee: managerial staff: HRM (Human-Resource Resource Manager) at one of the busiest high-end departmental stores in the city.The size and the structure of the HRM’s office held by the interviewee are highly reflective of the structures of the HR teams of the store…
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Download file to see previous pages The variables that influence his roles substantially include the store’s formulation of HR initiatives. Emphasizing that the structure of the store was determined by the number of employees, the interviewee expressly noted that the store and his roles employ a HR generalist outlook to administer its HR function areas for the business unit and the different employee teams (Conaty and Charan 34). In responding to the question on the structure of the business, and his office, specifically, he insisted that he prefer HR project teams for the different duties and the initiatives of the store, because they increased the accountability of employees. In a generalized way, he noted that there was limited reliance on cross-functional teams, which are often virtual, and where the HR plays the dominant role. Further, he noted that his office is designed in a way that explores and engages the other functions of the store, because that helps in making better team-based decisions (Conaty and Charan 74).
The roles and the responsibilities of the interviewee – according to them – vary from day to day. The interviewee noted that everyday is a fully-engaged workload, where they engage in any or many of the following roles: employee hiring, employee training, reviewing and managing employee relations and firing employees for different reasons. Other roles and responsibilities revolve around the management of employee benefits, payroll review and management, administering employee follow-up and participating in organization-wide decision making meetings (Conaty and Charan 34). Above these roles and responsibilities, the interviewee reviews the human resources, to ensure that they have the required employees, and planning recruitment, where there are gaps. The officer engages in the 45-day review of new employees, together with the departmental managers, which helps improve their orientation and training. The greatest challenge to the HR manager and the organization as a whole is the management of the daily work load. This is a major area of a challenge for the interviewee; because he has to prioritize on the work to be done first, out of the huge load, and delegating other duties to departmental managers and staffs (Conaty and Charan 123). For example, he noted that, in the cases where there is a shortage of sales people, or an employee calls for a sick-leave. He is tasked with the challenge of finding a replacement that can meet the needs of the vacant office. The case becomes more challenging, when they have to call in, employees who are taking their off-days, because many of them are, usually, not willing to accept the duty. Hiring is also a challenge for the officer, because getting wrong candidates for the job can be disastrous to its progress. The most difficult decision they made, while working in the store, was that of reducing the bonuses offered to sales people and the employees in general. Following a detailed outlook of the financial position of the business during the past six months, they had reviewed the financial outlook on the business, and noted that the profitability of the business was being adversely affected by the bonus plans (Conaty and Charan 44). The difficulty in the decision was major, because it was likely to force some employees to leave the business, and many others to lose morale and motivation. The interviewee reported that they liked the roles and the responsibilities of motivating their staffs, training new employees and allocating bonuses and other rewards to the employees. They noted that they liked that aspect, because it helps in tapping the full potential of the staffs. The areas that they dislike for the job are that of ...Download file to see next pagesRead More
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