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Organizational Structure - Research Paper Example

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This essay stresses that a job analysis is considered inclusive and meticulous approach through which different aspect of a given occupation can be highlighted. Job analysis can be considered a collection of information regarding the tasks and discernible work behaviors…
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Organizational Structure
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Download file to see previous pages As the discussion stresses Position Analysis and Questionnaire (PAQ) is considered to be a sophisticated and straightforwardly applied technique in the process of job analysis. It entails a standard form, which requires approximately two hours to be filled; in fact, it is easily scored due to its applicability to a broad variety of jobs. One of the PAQ’s significance involves its contribution to job analysis process, whereby it enables analysis based on 187 job elements. In this case, these elements involve worker-oriented nature, whereby they are characterized to imply human behaviors, which are involved in various jobs.       From this essay it is clear that Position Analysis Questionnaire (PAQ) is designed in a way that gathers detailed information regarding duties and responsibilities of the position that exists in the organization; this aspect can be utilized for redesigning customer service job to increase efficiency and improve quality, since HRM have can set standards for desired capacity of applicants based on information gathered through PAQ. On the other hand, this information facilitates establishment or revising of position description in order to facilitate redesigning process of customer service job. In addition, information gathered through PAQ facilitates evaluation of position for relevant classification to ensure that human resource managers have a consistent approach in the redesigning process. ...
Therefore, elements of job analysis facilitate setting of foundation for training needs and the process of learning (Heron, 2005). 2. Importance of Position Analysis and Questionnaire (PAQ) and two ways it can be used for redesign customer service job to increase efficiency and improve quality. Position Analysis and Questionnaire (PAQ) is considered to be a sophisticated and straightforwardly applied technique in the process of job analysis. It entails a standard form, which requires approximately two hours to be filled; in fact, it is easily scored due to its applicability to a broad variety of jobs. One of the PAQ’s significance involves its contribution to job analysis process, whereby it enables analysis based on 187 job elements (Brannick & Levine, 2002). In this case, these elements involve worker-oriented nature, whereby they are characterized to imply human behaviors, which are involved in various jobs. Firstly, Position Analysis Questionnaire (PAQ) is designed in a way that gathers detailed information regarding duties and responsibilities of the position that exists in the organization; this aspect can be utilized for redesigning customer service job to increase efficiency and improve quality, since HRM have can set standards for desired capacity of applicants based on information gathered through PAQ. On the other hand, this information facilitates establishment or revising of position description in order to facilitate redesigning process of customer service job. In addition, information gathered through PAQ facilitates evaluation of position for relevant classification to ensure that human resource managers have a consistent approach in the redesigning process. ...Download file to see next pagesRead More
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