Organizational Structure and Performance - Essay Example

For any organizational structure to succeed towards performance, it needs to have outstanding leadership skills and strategies such as those depicted by Rossetti’s organizational leadership in the agency (Rainey and Thompson, 2006). Through exemplary leadership techniques, performance can be improved within an agency but again the employment of such techniques requires the application of appropriate organizational structures that are in accordance with the nature and missions of the agency.

In his time at the IRS Rossetti applied various leadership techniques in implementing reforms and a new organizational structure to change the face of the agency and improve performance. In this paper I relate how Rossetti integrated the use of his outstanding leadership strategies in implementation of the new organizational structure. The manner of functioning of this new organizational structure and the difference from the past organizational structures and Rossetti’s strategies in ensuring the success of this organizational structure in the agency and improvement of performance in customer services delivery and dealing with complaints. . He further enhanced communication within the structural levels of the organization upon taking the leadership role.

He depicted leadership through being the first to leave his office door open throughout as a symbol of openness in communication. This effective communication strengthened the relationship among the different department of the organization and in the overall improving the performance. He further embraced participation and partnership both within the organization and with outsiders. He ensured this through the buildup of activity teams and groups within the employees to facilitate aid and decision making among the employees.

He also made the decision to bring professional outsiders within the organization to aid in the running of the organization in completion of its mission. Throughout and after his employment period Rossetti became a legend in the IRS for his ability to depict keen intellect and analytical abilities within the organizational structure. Through this, he became a staunch analyst in the management and running processes of the organization and later became referred to as “a genius” and “management genius” by his colleagues in the IRS.

Upon the employment of Rossetti in the IRS, various structural and reforms changes authorized with his innovation and commitment to make the n succeed in spite many people’s criticism of his plans and ability to ensue change within the IRS. Before his employment, the IRS was incorporating the use of a fragmented organizational structure. On his emergence into the IRS, Rossetti regarded this use of fragmented organizational structure as a