International Business Machines - Essay Example

From this paper it is clear that the Global Service business line provides the clients with business solutions and insights as well as Information Technology infrastructure. Even though most of the solutions are from the IBM systems and software, the corporation can engage in outsourcing if needed by the clients. According to CSI Market (2015), approximately 60 % of IBM's external Global Services annual revenue comes from maintenance and outsourcing arrangements. The Global Technology Services provide business process services and information technology services to the clients.

It uses the IP integrated services and unique technology to ensure that the business value of its customers is improved. The business line enables the clients to benefit from the IBM's leading edge services, flexibility, outcomes, improved productivity and high-quality services. As the report stresses Global Business Services business line aims to deliver business outcomes to its clients in a more practicable manner. The business line attains its goal through the Application Management Services and Consulting.

The business line ensures that the IBM solutions and content are integrated, and the clients are taken through a growth process. It ensures that the IBM capabilities and experts help the clients transform in market trends response. The activities are done through the segments of Front Office Digitization and Globally Integrated Enterprise.