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Jan - Content Writer - Resume/CV Example

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Summary
Dedicated and skilful candidate with corresponding education and diverse experience is willing to extend expertise in the sphere of communication and public relations. Ready to tackle new issues due to aptitude to interaction, can-do attitude, strong interpersonal and reasoning skills. …
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Jan - Content Writer
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Senior Content Specialist - TrueAccord
San Francisco, CA - 2017 - Present

Managed and organized multiple projects simultaneously from start to finish and actively met
strict deadlines for routing projects internally and externally
Trained new team members and colleagues on internal products and best practices
Measured and tested new content through experiments and A/B tests, reviewed performance
metrics
Provided feedback for new internal products and enhancements
Piloted company’s first content program and provided a feedback loop to the source.
Achievements
Increased commitment rate by 14% and liquidation rate by 40% for the 2nd highest traffic web
page
Improved click from open rate by 50% for a new subset of a customer email group
Developed and optimized new content strategy with cross-functional Product Team including
UX/Design, Legal and Data Science team.

Content Writer - TrueAccord
San Francisco, CA - 2016 - 2017
Composed influencing emails/pages for mobile and web UI while maintaining TA’s mission and
voice
Streamlined and validated internal content audit by reviewing 340 email templates through
proactive partnership with Legal team and auditors to ensure company compliance
Trained and led peers on content creation using internal systems and following guidelines on
tone, technical skills, and compliance.
Achievements
Gained a TrueAccord Core Value Award for exemplifying the company value of “Drive for
Results: demonstrate the drive and the fire to meet and exceed your goals in a timely manner”.


Intern - Chinese Culture Center of San Francisco
San Francisco, CA - 2014 - 2016
Created content for art inside the gallery and publicity with press releases for exhibitions and
events
Conducted PR and managed CCC’s social media
Completed extensive research and outreach to create a curriculum for Chinatown Public Art
Walk.

Communications Intern — Office of Marketing and Communications, Prairie View A&M University
Prairie View, TX — Jan 2013 - May 2014
Administrated University Instagram page
Increased the number of followers to 9,000
Wrote content for the newspaper
Assisted in large university projects
Developed content ideas, considering reader and audience interest
Planed the contents of publications according to editorial policy, and
publishing requirements. Read More
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