Jan - Content Writer - Resume/CV Example

Senior Content Specialist - TrueAccordSan Francisco, CA - 2017 - PresentManaged and organized multiple projects simultaneously from start to finish and actively metstrict deadlines for routing projects internally and externallyTrained new team members and colleagues on internal products and best practicesMeasured and tested new content through experiments and A/B tests, reviewed performancemetricsProvided feedback for new internal products and enhancementsPiloted company’s first content program and provided a feedback loop to the source.

AchievementsIncreased commitment rate by 14% and liquidation rate by 40% for the 2nd highest traffic webpageImproved click from open rate by 50% for a new subset of a customer email groupDeveloped and optimized new content strategy with cross-functional Product Team includingUX/Design, Legal and Data Science team.Content Writer - TrueAccordSan Francisco, CA - 2016 - 2017Composed influencing emails/pages for mobile and web UI while maintaining TA’s mission andvoiceStreamlined and validated internal content audit by reviewing 340 email templates throughproactive partnership with Legal team and auditors to ensure company complianceTrained and led peers on content creation using internal systems and following guidelines ontone, technical skills, and compliance.

AchievementsGained a TrueAccord Core Value Award for exemplifying the company value of “Drive forResults: demonstrate the drive and the fire to meet and exceed your goals in a timely manner”.Intern - Chinese Culture Center of San FranciscoSan Francisco, CA - 2014 - 2016Created content for art inside the gallery and publicity with press releases for exhibitions andeventsConducted PR and managed CCC’s social mediaCompleted extensive research and outreach to create a curriculum for Chinatown Public ArtWalk.

Communications Intern — Office of Marketing and Communications, Prairie View A&M University Prairie View, TX — Jan 2013 - May 2014Administrated University Instagram page Increased the number of followers to 9,000Wrote content for the newspaperAssisted in large university projectsDeveloped content ideas, considering reader and audience interestPlaned the contents of publications according to editorial policy, and publishing requirements.