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E-Commerce Purchasing Behaviour - Assignment Example

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To what extent do you believe that your husband, wife or partner positively or negatively influences your beliefs about using the Internet to make purchases to what extent are you motivated to comply with their influences?
2. To what extent do you believe that your family…
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E-Commerce Purchasing Behaviour
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E-Commerce Purchasing Behaviour

Download file to see previous pages... 5. I worry about providing financial and personal information, whether it’s safe to use a credit card; retailers have sufficient controls in place to keep my data safe; personal information remains private
6. The web vendor would be competent, honest, and not seek to take advantage of me. For me, it’s important that the product be delivered in a timely fashion, that a web vendor be honest in its dealings and not seek to take advantage of its customers
12. I believe that airline websites have the necessary technology knowledge, will perform to the utmost for their customers’ benefit, and that technical failure is pretty unlikely. I can always predict the performance of the websites from my past experience. I tend to relax when I’m dealing with airline websites; they demonstrate the airlines’ belief that the customer is always right
19. A trustworthy website will ensure the product is reliable; an online store that seems reliable will encourage me to repurchase more often. I will repurchase if the purchase terms and conditions are clear and the technical infrastructure is dependable
5. I worry about providing financial and personal information, whether it’s safe to use a credit card; e-commerce retailers have sufficient controls in place to keep my data safe; personal information remains private
6. The e-commerce vendor would be competent, honest, and not seek to take advantage of me. For me, it’s important that the product be delivered in a timely fashion, that an online vendor be honest in its dealings and not seek to take advantage of its customers
12. I believe that airline websites have the necessary technology knowledge, will perform to the utmost for their customers’ benefit, and that technical failure is pretty unlikely. I can always predict the online performance from my past experience. I tend to relax when I’m dealing with airline ...Download file to see next pagesRead More
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