StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Customer Centred Design - Essay Example

Comments (0) Cite this document
Summary
This essay describes how sequence models reveal the step by step procedures of a task. Hence, multiple sequence models are made to reflect the work tasks of the three interviewees. This model is helpful in understanding the objectives the interviewees want to meet…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER93.7% of users find it useful
Customer Centred Design
Read Text Preview

Extract of sample "Customer Centred Design"

Download file to see previous pages Although, sometimes breakdowns of the processes are necessary so as to fully understand how each task flows into one another. It is interesting how sequence models reveal the step by step procedures of a task. Hence, multiple sequence models are made to reflect the work tasks of the three interviewees. This model is helpful in understanding the objectives the interviewees want to meet. This can be immediately obvious or hard to see depending on the situation. Therefore, it is clear that each diagram indicates the steps of tasks and how the individual wants to achieve. Initially, this process may be invisible to people, but its routine can be detected with the appropriate diagram. So, the procedure reveals breakdowns, on which we all work as a group to achieve the aim of our study.
photocopies that are utilized at a certain workplace. This may include emails, letters, duty orders, prescriptions, and so on. The artifact model considers the stricture of each artifact structured, and the possibility of its designs helping people and breakdowns. For easy interpretation of each model, some objects will have to be labeled, and these include but not restricted to any writing with different sizes or something too small to read, wasted space and irrelevant information. As a result of this, this model is expected to show tasks carried out at the workplace since this will help show the tasks the interviewees do at their respective posts.
The cultural model reveals what kind of influence prevalent in the workplace. Although it may be difficult to perceive this in an organization, the influencers could be represented in a diagram drawn as an ellipse. The size of each ellipse depends on how much of an influence the person or group exerts within the workplace. The bigger the influence, the bigger the ellipse will be and the smaller the influence, the smaller it will be. ...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(Customer Centred Design Essay Example | Topics and Well Written Essays - 1750 words, n.d.)
Customer Centred Design Essay Example | Topics and Well Written Essays - 1750 words. Retrieved from https://studentshare.org/culture/1744457-customer-centered-design
(Customer Centred Design Essay Example | Topics and Well Written Essays - 1750 Words)
Customer Centred Design Essay Example | Topics and Well Written Essays - 1750 Words. https://studentshare.org/culture/1744457-customer-centered-design.
“Customer Centred Design Essay Example | Topics and Well Written Essays - 1750 Words”, n.d. https://studentshare.org/culture/1744457-customer-centered-design.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Customer Centred Design

Factors Affecting Customer-Centric Website Design

The paper concludes that website designers must exploit Cloud technologies and use teams that are multicultural and gender sensitive when designing their websites if they truly want to make their customers the centre of their work. Introduction The infrastructure known as the Internet has been at the heart of globalisation, flattening the world, and causing disruptive change in business bringing about new models and new products and services. At its core the web browser has been the most visible interface for consumers and businesses to enjoy these changes brought about by the Internet. With increasing use and time spent on the internet, and with the accompanying information overload, businesses are seeking to capture differentia...
6 Pages (1500 words) Essay

User Centred Design for Web

... out on the system. This ensures maximum satisfaction of the clients with the system. Reflections on the design process The design process played a major part in testing my leadership skills. This was done because the whole development process involved interacting with different people who acted different. I had to take the leadership role and ensure all this groups worked coherently without any misunderstanding. The design process also brought to my attention the need to write down everything that happens during the development process no matter how minor it was. These minor ideas came to play a major role in the future. The main problem experienced during the activity was uncooperative people. The interview stage mainly, where people...
4 Pages (1000 words) Coursework

Family centred care

...Family Centered Care Patient care by nurses has been the norm in medical practice for the longest time. However, in recent years, there is more focus around the involvement of family members in the care of relatives, both inside the hospital and after they have been discharged (Mitchell et al. 2009). The family plays a vital role in the nursing of the patient. Since the discovery of this fact, there has been vast interest on the topic of family-centered care. This essay examines the role of the nurse in planning a patient’s discharge, and the considerations they have to make in order to ensure that family –centered care is made possible. For purposes of establishing the role of the nurse in family centered care, the essay has... Centered...
9 Pages (2250 words) Essay

Principle-Centred Leadership

A company cannot operate without competent leadership that could provide proper direction of the company using clear vision, mission, goals, and strategies. The human resource or their staffs, regardless if they are few, is the backbone of its business relations and operations to provide customer services or to relate with the market where the business establishment is present. Good leadership & staff Good leader or good staff? This researcher asserts that organizational management requires both: good leaders and staff. Both are indispensable in organizational management and development. Good business leadership optimize human resources too for good decision-making to professionally engage their commitments to attain business...
8 Pages (2000 words) Essay

User Centred Design: A major trend in the IT industry

...? USER CENTRED DESIGN: A MAJOR TREND IN THE IT INDUSTRY goes here] [Your goes here] [Due the paper] User Centered Design: A Major Trend in the Software Industry User centered software design is a key trend in the software industry which focuses on the development of such interfaces of software applications which users can easily understand and work with. Such designs are of considerable importance for software manufacturers, as well as for consumers because of the benefits it provides at both ends (Userfoucs 2013). Today, companies are focusing on the development of device independent designs because of their increased benefits for companies, as well as for users. User centered designs are gaining increased popularity with every passing...
3 Pages (750 words) Essay

Person-centred Counselling

... 04 April, 2009 Person-centred approach to counselling Person-centred counselling is a method introduced by Carl Rogers to help people identify their true potential and make full use of it. According to his theory of counselling, every person is trustworthy and every person can act on his own problems and resolve it without involving others. The person only needs support from the counsellor to overcome the problems. The client needs to involve in a therapeutic relationship with the counsellor and it is the responsibility of the counsellor to provide the right kind of environment for a positive growth in client's behavior. (Mcleod 166) The person centred therapy is very effective for people who want to come out of the barriers they have put...
6 Pages (1500 words) Essay

Process Centred Management

... Retail stock and stores management Not Applicable Recruitment of additional/temporary resources This is ongoing and consists of magazine purchase, unpaid professional services by donors, and donations. Design (for example; new product, new service, new process, new job) Advertising and promotion of websites is ongoing and continuously changes to appeal to desired audiences. Order fulfilment Not Applicable Customer service support Not Applicable 7. A two-part conclusion. a. Process Centred Management serves to increase profits by changing the way an organisation operates. It moves away from the traditional skills based model to a process and outcome based model. It identifies tasks that may have been repeated through production...
9 Pages (2250 words) Essay

Person-Centred Care

...Person-centred care “Reflection means looking back on an experience and making sense of it to identify what to do in the future. Reflection helps you repeat what was effective, learn from mistakes, and it can build confidence” ( Bingham and Drew 1999). A methodical reflective account helps us in developing: 1)deeper knowledge of the skills required in the workplace 2)the ability to analyse strengths and weaknesses, and 3)knowledge of the effect you have on other people, and how things affect you (GoWales). This paper contains my reflective account on the experiences I underwent as member of a team, that came together for preparing a group...
4 Pages (1000 words) Personal Statement

Person-Centred Approach

...Person-Centred Approach 2008 Person-Centred Approach Person-Centred Approach (PCT) also referred to as Client-Centred Approach, non-directive, humanistic or Rogerian Therapy, is a specific approach to counselling and psychotherapy that is used to treat various psychological problems. The approach places specific emphasis on the client’s own responsibility for the treatment process on the client, with the therapist taking a relatively passive non-directive role. Modern forms of PCT employ a broad range of methods and techniques and incorporate features of several other approaches including psychoanalysis, behavioural and cognitive therapies and other. However, the key point is the assumption that the person already has the solution...
7 Pages (1750 words) Research Proposal

Person Centred Perspective

...Person Centred Perspective and Their Impact on Personal and Professional Development. In this essay I will be analysing my group supervision session from the person centred perspective the section was conducted for twenty minutes, where I was the supervisee I will be Identify the key moments and reflect on how they impact upon my own personal and professional development and I will also demonstrate my understanding and integration of person centred theory into practice. The person-Centred Theory was developed from the works of a psychologist Carl Rogers (1902-1987). The theory was considered revolutionary because initially it was described as non-directive, it moved away from the presumption that the therapist was considered the expert...
12 Pages (3000 words) Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Customer Centred Design for FREE!

Contact Us