Customer Service Excellence.
In the global economy, various forms of developments are taking place at an accelerating pace and there has been a drastic change in the balance between the company and its customers. The developments of new and innovative technologies along with communication mediums and easy trading among countries have provided multiple choices to the customers.
The importance of ethics and social responsibility in business has been the subject of debate since time immemorial. For many businessmen, ethical values are not very pertinent to the business. However, over the period of time, legal and ethical responsibilities are started to be regarded as one of the prime decisive factors of a business’s success.
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Topic: Working Conditions The meat slaughtering, processing, and packaging industry has some of the most unsafe, dirty and damaged work conditions and has long been associated with an alarming rate of casualties such as accidents, injuries, and illnesses. Human Rights Watch’s method of giving recommendations against the meat and poultry plants in America is a justified act governed by a form of moral reasoning known as “utilitarianism”.
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Assertive people can help other coworkers by inspiring them to improve their performance at work. Contrary to the virtues of being assertive being aggressive at work most of the times lead to bad results. All professions in the 21st century are changing due to a variety of factors, thus professionals have to pursue a higher level of excellence by educating themselves on the latest trends, regulations, and research associated with their careers.
The previous modules have seen the suggestion of three applicable strategies with different outcomes during the segmentation of the market, involving the increase of expenditures of the R & D as a long term objective, and the application of marketing strategies.
First, the book challenges us to think of various organizations and specific missions as a multifaceted system rather than as accumulation of isolated problems. The book is a climax for the expansion of a holistic view, the way everything interacts, and the factors that act upon other factors.
The researcher of this essay aims to pay special attention to the three areas on which he has focused are communication skills, time management skills and reading and note-taking skills. Following is the theoretical explanation of these concepts and examples of practical application are given in the paper.
The author states that this crisis is an example of modern cause and effect example wherein the action or actions of people from one corner of the world could affect those others even if they live in the other side of the globe. Economists and politicians pointed to the mortgage system in America as the source of the problem.
Changes in the global business trends continue to shift the position of entrepreneurship from time to time. Specifically, entrepreneurship has become more significant as world business trends advances to encompass global diversity and dynamism. The creative economy in the business world crucially takes into account the ever changing nature of individual, firm, organizational, and state interactions in the business arena.
Utilizing the potentials of technology and virtual web altogether, through the years, has been proven to have increased efficiency in local corporate activities and international business transactions alike as it minimizes the need to travel and with more time and human energy saved in the process, more tasks are accomplished.
Contemporary Business Topic Table of Contents Table of Contents 2 Rationale behind Selecting Business Ethics as Contemporary Management Topic 4 Business Ethics 6 Objective of Business Ethics 6 Importance of Business Ethics in Business Environment 6 Theoratical Pespective 7 Descriptive Business Ethics 7 Normative Business Ethics 7 Impact of Business Ethics 7 Business 7 Social 8 Economic 9 Legal 10 Ethical 11 Immoral Management 11 Amoral Management 11 Philanthropic 11 Conclusion 12 Works Cited 13 Contemporary Management Topic Contemporary management issues can be understood from the standpoint of business ethics and learning organization theory.
In contrast, a prodigious ominous-looking assortment of notorious issues starts destroying the foundation of a business when strategies made to fiercely manage OB fail. Reportedly, many significant problems capable of directly interfering with progress of OB are related to the factors of leadership and management, organizational structure, and employee motivation.
Because of the use of wrong approaches also, several companies, businesses, and institutional operatives have not been able to give the true account of the cost of quality they are supposed to deliver. Due to this, they have continued to live on the good old notion that the more quality manufacturing and service would become, the more costly production and labor could be.
Gadde and Hakansson (1993) found that procurement is one of the key strategic functions to be performed effectively by the management of an organization in order to get competitive advantage among several other organizations. In today’s competitive environment, the concept of outsourcing the procurement process to some external source is finding its base.
Simulating a change process and engaging in the simulation is one approach to understanding the dynamic business environment towards leadership and managerial competence for successful initiation and implementation of organizational change. I, in this paper and based on a group work on simulating organizational change, report on my gained knowledge in change simulation in relation to leading and managing organizational change, and my possible changes to the project and rationale for the changes if I were to do the project again.
The global size of the hotel industry is very difficult to imagine. The global hotel industry ranges from small family owned private business to leading international group with more than 6, 00,000 rooms. It is evidenced from the global map that the industry covers the globe from the US to several small islands.
The patient’s right to information and his active participation in the diagnosis and treatment of his disease are the clear positive arguments in favor of such advertising. The main argument against such advertising is the risk of self medication with prescription drugs without clear awareness of the harmful side effects.
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, Book Report/Review
Thomas begins with a catchy description of millionaires which appears surprising to the reader just how easy the millionaires come to be. He says it is simple; ordinary people become millionaires because they have the millionaire mind. But the ‘millionaire mind’ concept is still a mystery, so Thomas focuses on explaining what it is and what it entails.
Toshiba is based in Japan and is committed tackling problems within its specialised sector by producing the most innovative products for its numerous clients. The Toshiba Corporation’s corporate structure is made up of a board of directors who report directly to the chief executive officer and president of the company.
A multi-national company, for example, who engages in such unethical business research practices, can send shockwaves around the world as individuals, companies, and governments base their economic decisions on the data that is presented. The article summarized in this paper discusses the ramification of unethical business behavior and the effect that this can have on the future of the corporate world, and individual, for some time to come.
Multiple methods of research were used to design this report. Skype interviews were conducted with the general managers of the Chinese restaurants. Students of State College were also contacted to know their precious viewpoints about the dining experiences.
Cross-border businesses oftentimes encounter cultural stopovers characterized by unique personalities with unfamiliar languages, value systems, beliefs, and behaviors. In the mix are the fundamental display of consumption-driven lifestyles and enduring norms that greatly influence the dimension of any given international business.
2013 pg 182). This operation is sometimes a risky one though undertaken by the entrepreneurs due to the nature of their jobs, which involves very complicated decision-making and risk taking practices. Taiwan, one of the technologically, social and politically developed countries will be one of the best regions as an Australian to develop this kind of foreign direct investment.
Strategic management is considered as one of the managerial devices which have the potentiality to develop long and short term planning for the removal of constraints and complexities. It helps in the evolution of long and short term planning process. This is one of the major reasons which are known as destination marketing as it helps in the attainment of the goals and objectives.
These changes have developed due to the rise of foreign direct investments and increase in the number of multinational corporations. The rise in the number of multinational corporations has gone hand in hand with the increase of foreign direct investments.
Supply chain management refers to the manner in which the company associates with its suppliers. The associations may change from firm to firm and vendor to vendor. In supplier associations which are casual in nature, the price may be negotiated depending on the necessary data will provide the buying firm with all details about the vendor.
Characteristics of an Entrepreneur Entrepreneurship is a series of skills, but more so an anthology of developed principles that have their origins in humankind’s earliest evolution. Entrepreneurship itself is the genesis of business activity. More importantly it forms the basis of an economy and by some standard is the economy of a nation (Anderson, 1999, p.
McDonald’s Fast Foods Company was founded in 1937 by Patrick McDonald when he launched the Airdrome Restaurant in California. At that point in time, McDonald was dealing with the production and sale of hamburgers and fruit juice (Mcelhaney, 2008). It acquired its new name in 1940 when two brothers, Mac and Dick, changed it to McDonald’s.
Coal is one the natural resources of fuel besides oil and gas. The coal is extracted from underground mines, transported to the processing plants, and the processed coal is sold to the main consumers like steel mills, power producing units and other consumers.
Both the Chinese and the Japanese migrated to America in the 19th century and were absorbed in the labor industry. The immigrants worked in the mines and construction of the railway. In the mid 20th century, the Chinese and Japanese immigrants were not allowed in America. This was as a result of racial discrimination and economic reasons.
Its functional area includes transportation and logistics services. Making use of the services provided by UPS, businessmen can enhance the speed and frequency of their shipments and minimize the inconveniences conventionally experienced therein.
SO has always prided itself on product quality, innovation and professional service. This was tied to employee satisfaction and independence. The paper shows us the main personable leader and his approvals. It explaines this flaw as a symptom of the leader's love for new challenges.
According to the report the recession that started with a real estate crisis, bursting of housing bubble, unrealistic credit conditions and liquidity crisis in the United States, spread like a wild fire to almost all the economies in the world, converting national financial crunch of the United States into a global financial recession.
Knowledge sharing practices at B&Q are demonstrated through its employee engagement strategies. The most noted strategy is their ‘one planet home’ strategy dedicated to a greener environment, which required about 30,000 B&Q employees to share their own ideas with each other and with customers about improving their environment and business.
As narrated by Jared, President Nixon made an honest mistake of making the “A-Okay” sign which was offensive for the Brazilians. Similarly, he tells us that “holding up two fingers like a peace sign with your palm facing inward”, is also an offensive one to most English countries.
“This billing methodology is used to indicate the expenditure of the health care system in provision of medical services” (Wodchis, Hirth & Fries, 2007). The total sum of the medical care costs for every enrolled member is derived in the calculation of the PMPM amount.
4. Exploring the various means of communication. 5. Choosing the most appropriate means of communication for the respective audience. 6. Customizing the core message according to the communication goals as determined above. Part II:Messages Message 1: Store Managers: A business letter To, Store Manager, ABC retail …………Store Dear Store Manager, As you are aware, through past communications, we have been witnessing falling sales and rising costs in past few months.
The neoliberal restructuring in the 1980s till globalization as well as the 2008 world crisis have cost the multinational firms a great deal in the pursuit to deal with the economic conditions. Though globalization is beneficial in the globe, neoliberals led to the creation of more and more gaps in the economy.
FOSFA is a unique, professional, contractual, and arbitral trade association. It promotes world trade of oilseeds, edible groundnuts, and fats. Its main objectives are to represent the interests of its members to the government departments, authorities, and international and national organizations, etc.
The price of one glass of coke back then was five cents a glass and only 9 drinks per day were sold. Today, the company is more than 126 years old with a client base around the world in more than 200 countries from just one city in one country back then. The company currently estimates the average drink sales per day at about 1.8 billion
The government of China decided to outsource the job of water treatment to Veolia Water after the great water calamity in Changzhou city. Veolia Water henceforth was responsible for the management of the drinkable as well as waste water of Changzhou city in China.
It intention was removal of barriers to trade such as quotas and tariffs thus liberalising the European market. However, the elimination of non-tariff barriers was a challenge due to lack of integration; each country had own practices hence a single market was only possible in agriculture (McGowan, 2010).
Holland Enterprises needs to understand that their employees will compare the rates of remuneration being paid by other companies and, thus, their “approach to equity is as important as the actual pay programs it implements. Companies typically emphasize external equity in the design of their compensation structures”.
Today’s world faces more dangers from the profit frenzy businessmen than any other terrorist organizations in the world. All the ethics, moral codes and rules followed by the previous generation have been long forgotten. It is the right time to re-study the business ethics and educate our young generation on the same.
In this paper, the proponent was able to gather a substantial number of academic studies showing the remarkable usage and advantage of a field experiment as an important part of the experimental methods used in the business environment. This reveals that field experiments can be used in business management and decision-making.
The responses in the questionnaire were examined for completeness and consistency. Statistical tests were carried out to determine the relationships between the variables using SPSS and other relevant computer programmers (Newman, et al pg 66). The analyzed data were summarized using statistical charts, graphs, frequency tables and percentages.
Sale of these frozen items came to notice on 15th January 2013 and was sold at several Irish and British Supermarkets. The issue has gained gravity and resolving the matter has given rise to a blame game among the food suppliers. The consumption of animal meat in the European Economic Community has increased in the past 2 decades and is projected to rise further according to its demand.
The current discourse hereby aims to present the impact of McQueen in the field of fashion through the contributions and achievements that were distinctly identified under his name. The paper would initially present a brief overview of Lee Alexander McQueen, prior to delving into the impact of his talent in the fashion industry.