Impact of Technology on Business Communication - Essay Example

Impact of Technology on Business Communication Table of Contents Table of Contents 1 Abstract 2 Business Communication Technology 2 Social Networking 2 Shared Digital Workspaces 3 Telephonic Communication 3 Verbal Communication 4 Email 4 Fax 4 Written Communication 5 VoIP 5 Handheld Wireless Devices 6 Videoconferencing 6 Company Intranet 6 Blogs and Podcasts 7 Instant Messaging (IM) and Internet Chat 7 CD-ROM 8 Business Manuals 8 Radio 8 TV 8 Cell Phones 9 Conclusion 9 References 9 Abstract Communication is a fundamental and vital need for a number of successful businesses and everyone is trying to develop a determined business career. However, communication is not considered as straightforward as articulating a small number of words. In any business, we require to consider carefully how to exchange words to our target audience. Additionally, the communication is most important for any business for its success and survival. Unless possible clients or customers are conscious of our business, they will not cover the information to get in touch with a company or else to purchase its diverse products. When they are responsive of its business, they should be capable to contact it rather easily (Scott, 2011). This report presents the possible applications of business communications technology. In addition, this report analyzes some of the main aspects regarding the application and establishment of such communication techniques for the enhanced business contact. Business Communication Technology This section presents some of the vital business communication technologies for better business handling and management. Below are some important examples of business communication: Social Networking This technology is currently extensively used in business communication. There are lots of popular social networks those heavily support such business communication like Facebook, LinkedIn and Twitter. Such social networks allow companies to reach and communicate with thousands of concerned customers and diverse experts straight away by means of short messages planned to influence, notify and sell. However, such business communication method involves a lot of irrelevant communication areas that make huge information store having no considerable significance (Nelson, 2010). Shared Digital Workspaces One more new and state-of-the-art business communication technology is the Shared Digital Workspace. These digital workspaces are similar to traditional specialized networks designed for file sharing, where numerous partners are able to get access and perform their functions on a particular project immediately. This permits networks better group teamwork as cooperative aimed at conflicting requirements in some relaxation intended for time and place. This is mainly valuable for companies that deal in different states all over the world. However, this business communication technology requires some proprietary communication application involving higher costs and also demands extensive application personalization for better and effective management of business needs (Nelson, 2010). Telephonic Communication Telephonic communication has turned out to be more and more significant method of business communication for the reason that it is able to connect workers, colleagues and business experts countrywide as well as internationally. This is very effective medium for instant response along with feedback. However, the costs of telephonic communication are considerably higher, mainly if a business necessitates several worldwide calls (Carter, 2011) and (Fastrak Consulting Ltd, 1998). Verbal Communication Verbal communication is also the traditional business communication method that is used for high and extensive response and feedback. This can be face to face or distant communication among business staff as well as various groups. This technique of business communication is so far an important and well-liked technique all over the world. On the other hand, this type of communication also requires high communication charges in case of distant communication and more individual’s presence limitations (Carter, 2011). Email The Internet based emails are as well one of the well known business communication techniques through the web-based gateways, like that Yahoo or else Hotmail. Business letters and other documents can be rapidly sent and received through the email portals. In addition, the Email illustrates means intended for businesses to communicate significant information all over the world in a quickest and easiest way. However, this technique as well involves some limitations like that delayed response (Carter, 2011) and (Fastrak Consulting Ltd, 1998). Fax Faxing is a speedy method to communicate information and data also. Faxing is also helpful when information has to be communicated in the form of a hard copy or printed format. In addition, this is used for sending business documents in a fast way. However, main limitation of such communication method is the cost and the well-timed availability of recipient’s fax machine (Carter, 2011) and (Fastrak Consulting Ltd, 1998). Written Communication Approximately all the businesses and companies so far heavily rely upon the technique of written communication. Here they have written reports, memos and other business documents that are communicated externally as well as internally all through a corporation. Thus, it can be said that this way of communication is more trendy and adoptable. However, this way of business communication involves higher cost of communication and long time for getting response (Carter, 2011) and (Fastrak Consulting Ltd, 1998). VoIP A new way of business communication is VoIP Telephony or voice over Internet Protocol technology that permits users to converse over the Internet simpler to traditional telephonic system. This calling alternative permits the companies to observe their calling group and cooperate concurrently. This is a low cost and straight way of business communication. However this way of business communication requires higher bandwidth requirements (Smith, 2011). Handheld Wireless Devices The new technology of wireless phones has offered wireless communication all through the world for business communication. New wireless devices such as smart-phones and PDAs are the new handheld technology systems those are used for the better business access and communication. In addition, such communication can be performed through new technology based BlackBerry or else iPhone handheld wireless devices those allow to develop documents and check electronic mail on the mobile. However higher cost of such system along with security issues are the main limitations of this technology (Smith, 2011). Videoconferencing Videoconferencing has facilitated in minimizing the business communication costs and other expenditures. In case of foreign business tours staff members can perform a business deal like they do at physical business meeting instead of going in another city/country. This offer instant and real time business communication all through the world. This is as well low cost business communication that lessens the expenditures of business staff members for the outdoor business visits (Smith, 2011) and (Fastrak Consulting Ltd, 1998). Company Intranet Another well known communication method is the business Intranet systems which are extensively employed at various levels of the business. Business Intranets reside within the business territory that offers facility to communicate in case of business product information, departmental details, conferences, events and contact details. However such communication technology method is rather costly to implement and harder to manage in a sense that it requires specialized human resources (Smith, 2011) and (Fastrak Consulting Ltd, 1998). Blogs and Podcasts A new terminology in business communication sectors is Blogs and Podcasts or series of digital media files. These are particularly used for the business marketing as well as promotional campaigns. Additionally, the blogs and podcasts are turning out to be more well-liked in diverse forms of business. These communication techniques permit users and consumers to convey their feelings as well as fears regarding the business by means of a voice audio (podcast) otherwise journal entry (blog). In case of such business communication method companies can have high information rate that is harder to handle and manage for the enhanced management of business communication (Smith, 2011). Instant Messaging (IM) and Internet Chat Instant Messaging (IM) and Internet Chat have developed a concrete basis in the business area, offering well-timed written discussions that are able to as well be employed like evidence. Instant messaging and Instant chat take the email technique one step advance, permitting synchronized and immediate communication replies. Additionally, a lot of businesses have started chat and instant messaging alternatives for users seeking user service and sales support on their corporation websites. These communication techniques are sophisticated alternatives that offer the customers with superior services and less irritation. These alternatives are as well extensively employed inside the business, permitting workers to instantly reply and help without losing production. However the main disadvantage of such communication is some of the main security issues those can lead to hacking or else theft of business information (Smith, 2011). CD-ROM A CD-ROM can also be used as a business communication technique for writing business data and information on it and data distribution all through the corporate (Fastrak Consulting Ltd, 1998). Business Manuals Business Manuals are also a well known business communication technique that is used to communicate business technicalities by means of written business manuals (Fastrak Consulting Ltd, 1998). Radio Radio is a well known business communication technique especially in case of field business. Here this can be used for instant response and change of information (Fastrak Consulting Ltd, 1998). TV TV is also a well known business communication technique for most of the business marketing areas. The business uses it for customer communication as well as products promotions (Fastrak Consulting Ltd, 1998). Cell Phones Traditional Mobile or Cell phones are as well used for the business communication as well as information transmission through a real-time connection (Fastrak Consulting Ltd, 1998). Conclusion Communication is a most important element of business and different organizations use different tools and techniques to make this activity successful. This report has presented a deep analysis of some of the prime aspects of business communication technology, their working, possible advantages and disadvantages. This report has offered a better insight into such communication methods. References Carter, C. (2011). Communication Methods in Business. Retrieved January 07, 2011, from eHow.com: http://www.ehow.com/facts_5184422_communication-methods-business.html Fastrak Consulting Ltd. (1998, November 02). The main communication methods. Retrieved January 07, 2011, from http://www.fastrak-consulting.co.uk/tactix/features/commopts/comopt02.htm Nelson, L. (2010, July 05). Modern Business Communication. Retrieved January 06, 2011, from eHow.com: http://www.ehow.com/about_6698646_modern-business-communication.html Scott, D. (2011). Modern Business Communication Methods. Retrieved January 06, 2011, from Articles Snatch: http://www.articlesnatch.com/Article/Modern-Business-Communication-Methods/1793339 Smith, C. (2011). Types of Business Communication Methods. Retrieved January 08, 2011, from eHow.com: http://www.ehow.com/about_5399083_types-business-communication-methods.html Read More