Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

International Resort and Spa Mangement - Essay Example

Comments (0) Cite this document
“Boundary spanner is getting across borders; limits or section to build relationship, interconnections and interdependencies in order to manage complex ,” (Williams, 2002) they are characteristic of organization that directly interacts with the customers. As shown…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER92.7% of users find it useful
International Resort and Spa Mangement
Read Text Preview

Extract of sample "International Resort and Spa Mangement"

Download file to see previous pages On one hand, they interact with the customers and getting the information from an external environment. On the other hands, Boundary Spanners are also the communicate stage between management team and customers. So the company has to achieve and motivate them to get the effective performance. The Boundary spanning individuals develop partnerships and collaboration though building sustainable relationship, seeking to understand the motives, responsibilities and roles and also managing through influence and negotiation. For the organizations, they will create the strategic alliances, to join working arrangement and partnerships of collaboration to pass the organizational boundaries. (Williams, 2002)
As the theory from Kurt Lwin and his associates at the University of Lowa (1938), they mention about the different style and level of empowerment to the staff such as Autocratic, democratic and laissez-faire. It verifies the important of employee to be empowered and how it provides a higher quality work with participative leadership. (Cherry, 2014) The empowerment in management is needed, it provide the area and stage for the employee to make a decision and critical think the best way to finish the job, it improve work and staff quality.
In the hotel industry, one of the best examples of a successful business with empowerment in management is Ritz-Carlton. The Ritz-Carlton was the best employer again in 2013 because the company always trusts and says, “This award identifies the valuable contribution each person makes to our business on a daily occasion. We pursue to build a culture that stands up to our credo and where each principles of trust are applied, respect, honesty, veracity to exploit the talent to the advantage of each person and the company.” (Ritz-Carlton, 2013) The company respects and trusts the employee’s opinions and offers them the empowerment to make a decision during interact with customers. It brings up the positive effect for ...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
(“International Resort and Spa Mangement Essay Example | Topics and Well Written Essays - 1750 words”, n.d.)
International Resort and Spa Mangement Essay Example | Topics and Well Written Essays - 1750 words. Retrieved from
(International Resort and Spa Mangement Essay Example | Topics and Well Written Essays - 1750 Words)
International Resort and Spa Mangement Essay Example | Topics and Well Written Essays - 1750 Words.
“International Resort and Spa Mangement Essay Example | Topics and Well Written Essays - 1750 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF International Resort and Spa Mangement

ICT Use at Hollow Meadows Health & Spa Resort

...?The hospitality business of Hollow Meadows Health & Spa Resort is conceptualized on the idea of offering services in the following areas: weight loss programme, exercise, nutrition, well being, nutrition and healthy cooking classes, Spa, romantic weekend getaways for couples, outdoor activities as well as bar/pub and restaurant. The main idea behind the business concept is to maximise revenue and occupancy through targeting several markets given that there are few organisations offering unique fitness training holidays to reduce weight and to start a new life with a healthy regime and lifestyle. The concept of business is further supported by the idea that the surrounding areas and the premises would give a great ground base towards...
12 Pages (3000 words) Essay


... success. 5. People development – Efficient leaders must promote follower’s growth and provide a platform for them to succeed. This will help to develop future leaders and will eventually lead to the success of the organization as a whole. 6. Risk management – Competent leaders must be innovative and be prepared to take risks and experiment with new methods in order to foster development. They must use new and innovative techniques to solve problems and also adapt to changes. 7. Values and ethics – Good leaders must follow social norms and ethics and set examples for the followers. They must not resort to dishonest means or engage themselves in illegal or unlawful activities. Nowadays, most organizations are giving a lot of importance...
3 Pages (750 words) Essay

International Mangement of Ethics and Values

Across the Tasman Sea, in New Zealand, he owns nearly half. Further, he is the owner of two fifths of the Australian Associated Press. (Knowlton & Parsons, 1995, p. 200) These holdings are notwithstanding his considerable market share in Britain and the United States. These statistics bear testimony to the Murdoch’s media monopoly. Between the lines one can read the dangers posed by monopoly in an industry that is crucial to socio-cultural discourse. This report will evaluate how News Corporation holds up to the scrutiny of their stated Code of Ethics as well as against the triple bottom line criteria for ethical evaluation. Official Standards of Business Conduct proclaimed by News Corp News Corp’s official Standards of Business...
8 Pages (2000 words) Assignment

Financial Mangement

...The American Stock Exchange and the NASDAQ: Similarities and Differences The common traits of the American Stock Exchange and the NASDAQ stem out ofthe fact that they represent two basic types of stock market. Both of them deal with trading of vast variety of securities and play an active role in formation of a firm's stock price. Many of securities can be listed and traded at both the AMEX and the NASDAQ. At both markets an important role in the process of stock trading belongs to professionals - so called specialists at the AMEX and the dealers at the NASDAQ. However, the ways two stock markets operate differ as the AMEX is one of the largest examples of the organized exchanges while the NASDAQ is, by all means, the most... American Stock...
3 Pages (750 words) Essay

Creative leadership and mangement in international schools

...CREATIVE LEADERSHIP AND MANAGEMENT IN INTERNATIONAL SCHOOLS Creative Leadership & Management in International Schools Creative Leadership & Management in International Schools This paper is intends to find the link between creativity and leadership and how this notion can be applied to leaders/principals of International Schools. For the same reason the traits which must be possessed by the leaders of International schools have been discussed. As we proceed in this paper the reader will appreciate that there are some creativity traits which are a very important part of leadership and should be considered if any where the Principals of International schools are to be trained and these trait needs to be demonstrated by them to become...
4 Pages (1000 words) Dissertation

Managerial Finance in a Health Spa Resort

...Managerial Finance Introduction Serene Hall, a health spa resort is located in the centre of England. Today’s hectic lifestyle most certainly requires an antidote to replenish the mind & soul, and Serene Hall exploited this business opportunity successfully. Apart from the advantage in respect of location, Serene Hall enjoys the grandeur of a large stately home which has been renovated to create perfect ambience for the premier health spa it has become today. Serene Hall is now operating with a full order book. In the face of looming competition, the company has decided to revamp its operations and in this respect formulate a suitable strategy, taking into account the escalating demand for the services provided by the Health and Beauty...
9 Pages (2250 words) Assignment

Change mangement

...Discussion After the Australian government purchased Qantas Airlines, it was under the new management of CEO Allan Joyce. For the purposes of successand survival of the Airlines Allan Joyce, had to initiate Kotter’s 8-step process of change management. She had to implement the following steps: Step 1: Establishing a Sense of Urgency She examined market and competitive realities. She also identified and discussed crises, potential crises, and major opportunities. She distinguished between the urgent and important. Since the company was undergoing transformation, crucial issues were addressed along with managing the urgent daily issues. Step 2: Create a Guiding Coalition Joyce assembled a group with enough power to lead... After the...
2 Pages (500 words) Essay

Tranquility International Resort

...Tranquility International Resort INTRODUCTION Tranquility International – a name that symbolizes a premium resort experience. The resort is located in the Currumbin beach of the famous Gold Coast City which is the second largest local government area in Australia. [1]. Tranquility International resorts offer a chance to come and indulge in the exotic sunny beaches and the happening night life of the city. During the past few years the business of Tranquility international has flourished by leaps and bounds which is in line with its effort to treat the guests as royalty and make their stay a blissful expedition. A good restaurant is always recognized by its taste, and dining at Tranquility is an experience in itself. The Continental...
8 Pages (2000 words) Research Paper

Spa Design History: Korean Spa Culture

... water treatment better known as balneotherapy. In the modern realm it has become common to offer various kinds of treatments in such facilities like spa towns and spa resorts all over the world. The tradition of using spas to cause healing is ancient and has been popular throughout the world with major influence being European and Japanese1. In the modern realm the word spa encompasses establishments that house a number of saunas as well as other auxiliary facilities such as healing chambers, massage areas, sleeping areas, personal relaxation zones, social interaction zones, food courts and the like2. When the Korean spa tradition is looked into it becomes clear that the Koreans consider saunas as essentially public bath houses. A variety...
11 Pages (2750 words) Essay

International Resort and Spa Management

This paper illustrates that in any organization customers are crucial stakeholders whose satisfaction is the management’s priority. Depending on the lifestyle and income of the customers, they not only expect services but quality services which then determines their satisfaction. However, as hospitality organizations seek to provide high-quality products and services, they have to ensure that they not only minimize their costs but also maximize their profits. Consequently, Armano reveals that the post-consumption era has seen hospitality organizations change their approach to service provision to include more services besides the format they provide to customers in the form of offers. This approach overrides the consumpti...

12 Pages (3000 words) Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic International Resort and Spa Mangement for FREE!

Contact Us