Managing Emotions in the Workplace - Essay Example

Interaction among the workforce within an organization is an intrinsic part of cohesive work ideology. Thus, a person who brings in negative energy like tension, worry, fear, disgust, etc. is likely to adversely influence organizational performance.

I think organizational leadership is a vital tool that promotes an optimistic disposition that looks at adversity as challenges to be exploited for improved performance. I also believe that effective communication and nonverbal behavior are critical aspects of interpersonal interaction that send out important messages of sincerity and trust. Indeed, emotional intelligence encourages understanding of human behavior so that messages are correctly interpreted and not under some emotional upheaval. It is for this reason that tough decisions or important information that may impact people should be conveyed face to face. It helps to understand and rationalize issues and information positively. Indeed, understanding human behavior helps the leadership to meet the challenges. They are better equipped to encourage the proactive participation of individuals for improved productivity.

At the same time, it also helps them to diffuse conflicting situations in the workplace. Hence, organizational culture must promote an understanding of human behavior and human psychology so that negative emotions of people can be turned into assets that can be exploited for higher performance.  Read More