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The rationale of this paper has been to improve the quality of service delivery and develop the investment of human capital in serving this noble task.
According to Liu 2006, plans are fundamentally important to improve human resource for tourism by the local individuals to conform to grow and more sophisticated demands in the developing countries. There is increasing concern for academic institutions to go beyond the hospitality orientation and further integrate and equip personnel with quality and practical skills. Despite the fact that tourism has been prioritized in the national development plan, there have been minimal efforts employed to improve human resource for tourism, which is essential in achieving this plan (Dale & Robinson, 2012, p. 82). Institutional framework and concerns have constrained the type and focus of accumulation of human capital in developing countries. International standard compliance and professionalism has limited individual involvement through integrating local cultural concerns.
Liu and wall addressed conceptual reflection of the accumulation of human capital in tourism in a policy-industry-locality structure that includes broad issues of tourism policy, employment concerns that influence tourism in the developing countries and the contribution of local people in this industry. They also identified the nature and the probability of acquiring education or rather training facilities and opportunities for developing countries. The primary concern of this article was to identify and determine the contribution of tourism plan and policies as well as tourism institutions and opportunities in delivering internationally demanded human resource for tourism (Sigala, 2012, p. 96). The article identified that local tourism plans and policies have not been adequately addressed human resource issues for tourism.
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