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In this research, the researcher has done extensive research on the impact of hospitality on tourists from Western countries of the world.
The culture of West and that of China are very different and there is a need to explore the factors that contribute to maximizing the level of satisfaction for the tourists. Literature review has shown that it is the intangible services like hospitality that is the core reason of maximum customer satisfaction in tourism industry.
The main research objective of the study is “to identify the strengths and weaknesses of the tourism and hospitality industries of China as perceived by Western tourists and enhance the strong points while overcoming the weak areas so that the industries can be boosted and tourism in the country can reach to its desired position”.
Tourism industry has been growing at an exceptional rate and it is expected that it will continue to expand more in the future. The most important aspect that the tourists consider when deciding about their travel destinations are the information gathering process. The tourists use variety of sources to gather sufficient information. As Gursoy and McCleary (2004) have stated that tourist information is the most valuable concept and the two vital aspects that are given utmost consideration comprise of the image that the tourists have about the destination and the selection mechanism that the tourists conduct to make their final destination choice.
The study of World Trade Organisation, cited by Enright and Newton (2005), indicated that China’s economy is growing at an accelerating rate and since it is entering the growth phase, it has been successful in attracting various international business organisations either for starting their operations or doing huge amount of investments.
Chinese government has made sure that it can attract huge number of tourists by developing effective plans and for
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The literature developed in this field has been reviewed for checking the potentials of engagement indices to play such role. Three major articles have been chosen based on the following criterion: the relevance of these articles to the subject under examination.
General assignment of using internet and online shopping Demographic aspects Of the questionnaires analyzed, 41.8% were from female respondents. Male respondents subsequently totaled 58.2%. Of these male and female respondents 45% indicated they were married.
What is your personal environmental ecological ethic?
My personal environmental ecological ethic comprises of an understanding that wellness within the ecological domains must rule supreme more than anything else. I believe environment is how we shape up things and since we are the human beings, we have almost all the resources available at our disposable to keep track of the changes and developments that are happening on the environmental ecological front.
It is not right to shut our eyes and expect the enemy not to attack or if it does, we do not see or confront it. This lesson helps build strong morals and ethics in our personalities. This teaches us the importance of preparedness for the worst. This teaches us how dangerous it can be if we show recklessness, cowardice, temper, delicacy of honor, and over-solicitude during hard times that may come in our lives.
The business environment is characterised by high turbulence and intense rivalry. In such scenario, companies are trying to develop a core competency for themselves by which they can expand their business and sustain in the market place over a long period of time.
An ordinary perception on race gives a shallow definition of racism basing it on the physical happenings and treatment. However, this study establishes that, racial segregation goes beyond unfair discrimination since; associations between races imply associations between places (George, 21).
This study examined four major factors to examine their contribution to customer loyalty; (a) price (b) location (c) standard of service and (d) brand name. The SERVQUAL method is examined in the context of the catered
ontributed to their economic development and tourism is one of those aspects that receive huge attention when countries attempt to evaluate factors for their economic growth and development. However, the focus of this paper is to evaluate the social impact of tourism development
This document is too simple proposing the plan in the initial stages of the process. However, it is vitally important that students keep their academic supervisor informed of any changes (as such changes may require students to
The researcher used key variables in determining the impact of corruption on economic downturn. The variables were gross domestic product (GDP) growth rate, investment spending, business profit, and household income.
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