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Tourism, Leisure and Event Management in the World of Soft Systems - Term Paper Example

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PROJECT WORKBOOK _ Project title: Tourism, Leisure and Event Management in the World of Soft Systems Program: E72, E78 Course: Systems Analysis for the Hospitality, Tourism and Leisure Industry Faculty responsible: Mr Paul Fynn Due date: Week 5 (TBC) Project Overview: Within the constraints of an academic exercise this will be a ‘live’ action research project to support a real clients who may include local or international stakeholders facing similar issues…
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In the second phase you will work with collaborative group of colleagues to bring together your very different views and perspectives, and will need to enter a research cycle in which you shape and refine your mutual understandings, and select a client and project for investigation, supported and approved by your Tutor. You will undertake a ‘mini’ research project leading to the development of a presentation through which you enable your selected client or stakeholders to understand on their own terms ‘that which is obvious’, keeping in mind that the SSM process is about a process through which the client comes to understand for themselves ‘that which is obviouse’.

When the client (or other stakeholders) view the work generated by the project, it should be clear to them ‘what needs to be done’. Whilst there is scope for creativity and imagination, the Overall Aim: To analyse, through Systems thinking, a real Hospitality, Tourism and Event environment, evaluate issues arising from the organization of systems and structures, and appreciate the complexities and interrelatedness of real human situations. This includes the development of appropriate tools and the presentation of findings in a way which recognizes the needs of the client, and through the broad application of systems thinking, and soft systems tools and methods.

You should draw on learning from other courses, as appropriate, including MVS and OMTL. Task 1 Requirements: Preliminary Workbook (Individual) Weighting 30% For this first part of this study you will need to prepare the ground for assignment to your project group by conducting your own initial desk research enquiry in tandem with your final semester project. Following Soft Systems Methodology you will analyse your experience using the workbook provided (six diagrams), and including a written evaluation (one A4 sheet, 750 words) of issues relevant to the project based on business, location, and/or online and social media analysis.

The workbook may be competed manually or electronically. The grading for each section will reflect: Depth of insight/development, use of systems concepts and conventions, content Deadline TBC , 3:00 PM Student Name: ___________________________________________________ Student Score: / Student grade: / 10 Part A (40 Marks) 1a) Use a Rich Picture to represent the component parts and dynamics of the situation that you perceive as the basis of your final semester research paper. Your diagram must be appropriately labelled and follow the conventions for systems diagrams (20 Marks) 1b) Use any other formal diagram of your choice to represent the component parts and dynamics of the situation that you perceive as the basis of your final semester research paper.

Your diagram must be appropriately labeled) and follow the conventions for systems diagrams (20 Marks) 2a) Complete the following grid for five possible (basic) root definitions for a ‘relevant system’ from which you might ‘derive learning’ about your research context: (pass/fail) What is to be done by the system (P) By what means or approach the system is to do P (Q) The greater purpose to be achieved by the system (R) 1. Provide employment for local citizens

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