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This makes all of the employees to look up to their leader and follow his positive attitude. The major obstacle in becoming a leader in hospitality management is to motivate the workers to give their best at their job. Mr. Olokoun said that some of the technicians and receptionists do not have strong passion for their work. He frequently sees a lot of mistakes in his employees’ works. However, he thinks that democracy leadership style is the best way to solve these kinds of problems. He always takes efforts to listen to his employees in order to know what they expect from the company.
He said that on the basis of their opinion, he takes decisions that can satisfy his employees. According to Mr. Olokoun, his college education has helped him in becoming a rational leader. His background education of Bachelor in Hospitality Management has helped him in many ways. His degree has taught him to manage his time effectively, and to understand the attitude of the workers. Mr. Olokoun does not agree with dictatorship. He thinks that democracy is still the best way to achieve the company’s success.
His past experience of working in Marriot Hotels as a manager has helped him in developing strong basic skills of management, which helps him a lot in his current job at Archstone Apartment. He believes that his weakness lies in the area of leading all of his employees to approach the company goals, and in making them to give their best at the job. Overall, Mr. Olokoun thinks that organizing hospitality management needs a dedication in leading employees to give their maximum quality at their jobs.
Susanne Chan, De Anza College Counselor On the Spring break holiday, I went to visit my previous college, i.e. the De Anza College, at San Francisco. I met with my previous coordinator of international student, Susanne Chan. Back then, when I was in the community college, she had assisted me for applying to the top universities in the USA. So I felt that she was playing a leadership role at the office. I believe that Susanne Chan, who is the international student counselor at De Anza College, does her job very well as she organizes and manages the office in a very smooth and proper way.
Susanne Chan said that leadership is about leading her students to achieve their educational goals, which are to get transferred to the top schools in the USA. Based on her experiences, she said that the major obstacle that she frequently faces is motivating the tardy and lazy students. These types of students often come to her office and ask for her help. However, in return, they do not show any effort from their own side. Lack of efforts by lazy students is her biggest obstacle as plenty of her time is spent in motivating these students.
Besides helping students, she also has to take decisions for the office and manage the employee schedules in order to satisfy majority of her employees. Every month, she arranges frequent lunch meetings with her co-workers and office employees so that she can be in constant touch with them and know their needs. In her opinion, by doing this, she can take those decisions that can satisfy majority of the workers. She believes that her education in Master in Counseling has helped her to be rational in leading organization.
Susanne Chan believes that even though democracy leadership style is the best style of leadership, sometimes the leaders have to show their dictatorship for
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