The aim of the paper “Efficacy of Personal and Professional Communication” is to analyze effective communication qualifies as a complex concept encompassing social interactions during promotion and delivery of quality care in every health sector…
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Yet, application of its principles seems neglected in actual clinical set-ups. Although the efficacy of health care communications is disregarded by some, interpersonal and professional communication patterns play primary roles in enhancing quality services, connecting communication gaps, and preventing clinical practice errors. Interpersonal Health Communication Interpersonal communication functions as one of the main areas that need close scrutiny. In clinical settings, interpersonal contact means “provider-client communication,” which serves as the primary source of association (Schiavo, 2007). Accordingly, clients place their full trust on their clinical providers, in return, the medical staffs do their best to assure their clients’ condition--clients fully depend on health providers for support and treatment. Initially, clients seek health-related advice regarding their health status, establishing interpersonal contact between clients and health providers. In the process of medical consultation, health providers are accountable in exhibiting intellectual and psychological skills in handling their clients (Hubble, Trowbridge, Hubbard, Ahsens, & Ward-Smith, 2008). Part of basic function is forming personal relationship with clients during preliminary inquiry on physiological and psychological disposition. As this is a delicate matter, competent communication techniques must be exhibited by providers--draw out accurate and reliable information as chief basis for further management and treatment. In the assurance of therapeutic interpersonal communication, this augment client awareness and comprehension with suggested care plan, while being time-effective during assessment and examination period (Gordon, 2002). Evidently, the performance of efficient interpersonal strategy in health communication assumes that clients get quality medical attention they seek, and health staff gets to perform their obligatory functions more proficiently. Professional Health Communication In another communication area, professional communication serves as important aspect in the care of clients. Schiavo (2007) illustrates this communication classification as involving health providers in a “peer-to-peer approach...to promote the adoption of best medical and health practice.” In this statement, the professional category in health care communications indirectly affects the clients in the pursuance of standardized medical practice. Through cooperative relationship, each member assumes individual and team responsibilities during decision-making and resolving client-related management issues (O’Daniel, & Rosenstein, n.d.). Team collaboration elevates the features of care provided, in all phases of health process. Their expert exchange of medical information and active participation in the care of clients is critical in achieving holistic health care services and positive health outcomes. Excellent professional communication serves as best defense against medical errors and neglect (Smith, & Mishra, 2010). Above all else, the professional health team can uphold their oath to ensure patient welfare in every action they perform.
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