Information Processing Biases - Assignment Example

s A conflict is a disagreement through which the parties involved perceive a threat to their needs, interests or concerns. The fact that we cannot understand the true areas of disagreement in a conflict cannot help us solve the right problems and manage the true needs of the parties.Availability, we are more likely to be influenced by information that is already present, easy to find than by information that requires effort to locate it/recall. What is never noted is that the information that is harder to recall may actually be the more reliable or the more definitive for use in making good decisions.

one chooses to recall what satisfies their own interests in a conflict either primary or secondary interests.Selective perception, A participant in a conflict will tend to respond on the basis of their perceptions of the situation, rather than an objective review of it.as such the participant filters his/her perceptions through values ,information. Conflict responses are both filled with ideas and feelings that can be very strong and powerful guides to our sense of possible solutions. In a conflict if we see someone likes or dislikes us, we will interpret that person’s act in a way consistent with our expectations.

This changes our view of reality. People tend to reject information that conflicts with conclusions already held. Facts never speak for themselves. Most information is ambiguous enough to allow more than one interpretation to be put on it, and our interpretations are substantially controlled by what we already know and expect to find.A perceptive of a party depends on the cause of a conflict. If the cause of a conflict is in the work place maybe because of poor relationship with fellow colleagues, that will determine the perceptive of the party.

Works citation Harris, R. (1997).Biases Affecting Information Processing.